Resideo - Smart Home

3.7
31.9K reviews
1M+
Downloads
Content rating
Everyone
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About this app

At Resideo we're on a mission to make our future better for our planet, together. We create products and services that automate homes and buildings to make every day better.

We're on a mission to create a world where homes and buildings are good for the planet, where technology works to simplify everyday life. Where people are happy, healthy and secure.

Resideo products help simplify home comfort, security, and awareness by allowing easy control with a single app. Our heritage and experience in and around the home means you can trust each of our products to perform brilliantly and give you a smarter, more comfortable home.

Together, we can protect our time, our water, our energy, our air, our homes, our families, and our planet.

Together, we help protect what matters most.

Learn more about the Resideo and Honeywell Home family of connected products at www.resideo.com and www.honeywellhome.com
Updated on
Nov 6, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info, Photos and videos and 2 others
This app may collect these data types
Location, Personal info and 4 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.7
30.9K reviews
Annalis Luck
May 25, 2025
I like being able to adjust the thermostat in my home from anywhere. What I REALLY don't like is that the app asks me every time I open it if I want to allow notifications. I answer no every time, and it will still ask me again the next time. I don't see any way to stop that prompt from occurring without enabling notifications. Outside of the annoying prompt, the app works well and communicates as expected with our thermostat.
74 people found this review helpful
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Resideo Technologies, Inc.
May 25, 2025
Hi, thanks so much for your review! We truly appreciate your feedback and are always working to improve the experience for our users. If you need any further assistance, feel free to reach out to us at 1-800-633-3991 or connect with us on our Facebook page Honeywell Home. We're here to help! -Cesar
Rick Buffington
November 21, 2024
This app is subpar and definitely inferior. The geofence feature is why I bought this thermostat and it doesn't reliably work. When it fails to work properly I have to restart the phone uninstall and reinstall the app and reconfigure the Wi-Fi. It's annoying to have to do this frequently. It should be set up once and continue working in perpetuity. The app needs a serious overhaul so that it can deliver on the services it provides reliably. I would encourage customers to look for other services.
86 people found this review helpful
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Resideo Technologies, Inc.
November 21, 2024
Hi Rick, thank you for taking the time to rate the Resideo app. We appreciate the feedback and will utilize your comments as we update the app. -Joey
Breanna Baker
November 22, 2025
Just got my thermostat installed about a month ago. I am constantly getting a system offline message in the app. I delete the app and install and still have the same issue. I get it connected by restarting the wifi and it will work fine for a couple of seconds and then go back offline. I know its not an internet issue because everything else in the house works on the wifi.
3 people found this review helpful
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Resideo Technologies, Inc.
November 22, 2025
Hi, if you’re still experiencing this, we would be happy to assist you. Our technical support team is available and ready to assist. You can reach us 7 days a week via phone at 800.468.1502. We look forward to hearing from you. -Charlie

What’s new

Improvements and bug fixes