
Daniel Bressan
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Worst banking app I've ever used. Crashes regularly trying to Mobile deposit checks. Over the past year I've submitted probably three dozen crash reports and nothing has changed. And every time it crashes or even when it doesn't register the picture, you have to go all the way back to the beginning and do it all over again. Takes me regularly 10 to 15 minutes to deposit a single check.
19 people found this review helpful

Ian Harvey
Pretty awful experience so far. Terrible UI, slow loading and a torrent of menus to go through. Setting up payments has never been so frustrating, especially when there're so many restrictions when creating beneficiaries. Not impressed.
1 person found this review helpful

Jonathan Stuart
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Really useful tool for business banking when away from a PC. We use mulitistep authorisation routinely; it just keeps working. No error messages for several months, now. One limitation - some accounts are not accessible in HSBCnet, e.g. loan accounts, money market deposits. We use the Business UK app for those.
11 people found this review helpful
HSBC Bank plc
August 15, 2022
We are sorry to hear that you have been having difficulties authorising payments. If this problem persists, our HSBCnet helpdesk team will be able to support and resolve the issue. You can find their contact details in the link below: https://www.hsbcnet.com/gbm/customer-support