
Ian Harvey
Pretty awful experience so far. Terrible UI, slow loading and a torrent of menus to go through. Setting up payments has never been so frustrating, especially when there're so many restrictions when creating beneficiaries. Not impressed.
1 person found this review helpful

Richard Kuppusamy
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Slow and low capability. It can't even do simple things like remember cutomer login names... I think a reflection of banking with HSBC. Below average. One of the worst banking app experiences I've had.
1 person found this review helpful

Jonathan Stuart
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Really useful tool for business banking when away from a PC. We use mulitistep authorisation routinely; it just keeps working. No error messages for several months, now. One limitation - some accounts are not accessible in HSBCnet, e.g. loan accounts, money market deposits. We use the Business UK app for those.
11 people found this review helpful
HSBC Bank plc
August 15, 2022
We are sorry to hear that you have been having difficulties authorising payments. If this problem persists, our HSBCnet helpdesk team will be able to support and resolve the issue. You can find their contact details in the link below: https://www.hsbcnet.com/gbm/customer-support