Humana Military

Humana Government Business

About this app

This app will allow you to view the details of your claims and referral and authorizations including status, provider information and associated dates. You can also view, print, share to files and email your Explanation of Benefits (EOBs) and Referral Letters. In addition, you can view your eligibility, PCM information, cat cap and deductible (where applicable), make payments, review payment history and find network providers.

Ratings and reviews

Horrible app with no way to reset your password or recover the user name. It keeps saying "we've emailed the email on file". This is a horrible way to do it as either it is not sending the email, or I do not have access to the email address any longer. I have no idea what email address is on file. This leads to me being perpetually locked out of the app.

Installed on a Samsung Z Flip. I'm able to log in without issue but other than that, it's a complete waste of time and resources on my phone. The screen looks as though they took a webpage and tried to cram the entire view on a smaller screen. One big help would actually have the ability to send and view messages which is non-existent in my version. Click on Contact Us and get a page with phone numbers and addresses. No way to send a message. Bad thing is I got an email stating I had a new message and had to wait before I got home before I could view it. Click on "Send app feedback" and it wants to open Gmail or Outlook. I use an app for my primary care physician and it allows me to everything as their website. Don't waste your time. Not worth the effort.

Downloaded and installed yesterday. Terrible APP, does not work at all. As others have mentioned, when you try to log in to the APP it opens up a browser instead and the login attempt fails every time and that is using the correct credentials. I can use my phone and laptop via the available browsers on each and log in without issues. The APP is worthless and I advise against downloading it until they get this thing fixed. I would give a Zero rating, but that doesn't exist.

What's new

This version includes:
• Improvements to make payment while logged in. Features include standard billing account information and a fresh
look for the payment submission process.
• Bug fixes and performance enhancements.

To provide feedback or if you have any questions about the app, please email us at [e-mail]. Thanks!