2.4
559 reviews
100K+
Downloads
Content rating
Everyone
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About this app

This app will allow you to view the details of your claims and referral and authorizations including status, provider information and associated dates. You can also view, print, share to files and email your Explanation of Benefits (EOBs) and Referral Letters. In addition, you can view your eligibility, PCM information, cat cap and deductible (where applicable), make payments, review payment history and find network providers.
Updated on
Jan 17, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Financial info and 5 others
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

2.5
545 reviews
Robert Golden
May 15, 2024
I hate this app. I hate being forced to log in with DS Login. And when try to authenticate, I have to switch focus to get a code, but the app doesn't work with "alt-tabbing" , so I have to re-open the app, which often resets the whole thing. Trying to find care specialists is a nightmare. Too many variations of the same specialties, so when I select "depression", it fills the filters with EVERY TYPE imaginable, including unrelated ones, and it takes several seconds for each one I try to clear.
3 people found this review helpful
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Humana Government Business
May 21, 2024
We are currently addressing authentication concerns within our app to ensure the best experience for our users. Thank you for your patience and understanding.
A G
February 22, 2024
The app is so poorly designed. You can not easily log in for one. It won't let you switch from it to the authenticator app without closing. When you reopen it, you have to re log in, which means your code has expired. You also can't easily find information except your name and your doctor's name, along with searching for specialists. Not helpful at all. The website is far easier than this nonsense.
19 people found this review helpful
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Humana Government Business
February 27, 2024
We are currently addressing authentication concerns within our app to ensure the best experience for our users. Thank you for your patience and understanding.
Scott McGregor
January 3, 2021
Functional, but poorly designed. Navigation is bafflingly convoluted (back button doesn't work... You need to tap on the name to switch between family members? Weird). Screens are often just captured browser windows instead of native "app-like" functionality. Was able to log right in and access data though. Edit: zero results for my PCM, despite them being listed in my profile. Just trying to make an appointment, but it's apparently not possible. What is even the point of this app?
62 people found this review helpful
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Humana Government Business
June 16, 2020
Thank you! The team appreciates your feedback!

What's new


This version includes:
• Improvements to make payment while logged in. Features include standard billing account information and a fresh look for the payment submission process.
• Bug fixes and performance enhancements.
To provide feedback or if you have any questions about the app, please email us at HMMobileDevelopers@humana.com. Thanks!