TRICARE East

Humana Government Business

About this app

This newly rebranded app will allow you to view the details of your claims, and referral and authorizations including status, provider information, and associated dates. You can also view, print, share, and email your Explanation of Benefits (EOB), and referral letters. In addition, you can grant access (Release of Information), view your eligibility, Primary Care Manager (PCM) information, cat cap, and deductible (where applicable), make payments, view payment history and find network providers.

Ratings and reviews

The app is so poorly designed. You can not easily log in for one. It won't let you switch from it to the authenticator app without closing. When you reopen it, you have to re log in, which means your code has expired. You also can't easily find information except your name and your doctor's name, along with searching for specialists. Not helpful at all. The website is far easier than this nonsense.

It wouldn't allow me to sign in on the app, or on DS, with my known password, so I tried to change my pw. I tried to put in my SSN, but it wouldn't allow me to type it in. I'm on an older phone, android 7, so perhaps that's the problem. It appears you have some bugs to fix. I love the idea of going digital. Good luck! I'll be back when I get a new phone.

POOR!! Trying to register, the block to type ssn or DOD# doesn't allow the numbers to type properly. Thus, can't register... I followed through after much frustration, only to be disappointed by what the app provides. Just referrals. Yes, useful. But why do I need this app just for that. Also the notes for the referrals are vague. When referrals are off base, should have easier access to request a particular off base provided. I like and prefer receiving Humana referrals in the mail!!

What’s new

This version includes:

• Replacement of DS logon with myAuth
• Improved navigation through payment screens for a smoother experience

To provide feedback or if you have any questions about the app, please email us at [e-mail]. Thanks!