TRICARE East

Humana Government Business

About this app

This newly rebranded app will allow you to view the details of your claims, and referral and authorizations including status, provider information, and associated dates. You can also view, print, share, and email your Explanation of Benefits (EOB), and referral letters. In addition, you can grant access (Release of Information), view your eligibility, Primary Care Manager (PCM) information, cat cap, and deductible (where applicable), make payments, view payment history and find network providers.

Ratings and reviews

I keep trying this app hoping it's better than the last time I tried it or better than the website but there's never any such luck. Just like Humana Military it's pretty much useless. I can't see messages, which really is not any different than the website because I can't see them there either. The app doesn't give anymore information than claims, referrals, billing, and coverage. and you can "find care".

The app is so poorly designed. You can not easily log in for one. It won't let you switch from it to the authenticator app without closing. When you reopen it, you have to re log in, which means your code has expired. You also can't easily find information except your name and your doctor's name, along with searching for specialists. Not helpful at all. The website is far easier than this nonsense.

Installed on a Samsung Z Flip. I'm able to log in without issue but other than that, it's a complete waste of time and resources on my phone. The screen looks as though they took a webpage and tried to cram the entire view on a smaller screen. One big help would actually have the ability to send and view messages which is non-existent in my version. Click on Contact Us and get a page with phone numbers and addresses. No way to send a message. Bad thing is I got an email stating I had a new message and had to wait before I got home before I could view it. Click on "Send app feedback" and it wants to open Gmail or Outlook. I use an app for my primary care physician and it allows me to everything as their website. Don't waste your time. Not worth the effort.

What’s new

• Grant Access (Release of Information)
• Bug fixes