Worst Service. First of all they have confirmed the booking, assuring driver details to be sent an hour before the trip. Finally they have regretted saying they are unable to accomodate the driver. It was 11pm and we are helpless as we have already waited for almost 3 hours and unable to find any other driver at the last moment. BIG NO to this service.
Pathetic app! Need lot of improvement in development and accessibility.
So far so good. Tried it for the first time. Prompt service. Value for money. Good insurance for drinking and driving. Will use this again and recommend.
Lovely service by Akbar who drove us. However, there is some app bugs which needs to be fixed!!
Pathetic service. Plays with disruptive pricing but unable to provide drivers on time. Mismanaged internal communications from Bangalore HQ. The drivers are not thoroughly informed about the trip. The customer service is helpless in providing an alternate driver. I spent 5 hours waiting for 2 new drivers who couldn't reach in time. Spoiled my trip. DO NOT USE THIS SERVICE. SAVE YOURSELF FROM THE TRAUMA
I wouldn't say value for money after paying nearly 450 bucks for driving 25-30 mins, to a location only around 10kms, especially when a normal cab service costs way lesser. *But this isn't any usual can service, I use the drivers on days I can't drive my own car, mostly when I need them the most and hence it's still worth the extra money spent. Service for me had been pretty good, probably because I ended up with good drivers - they came on l before time, were nice people to talk to and never argued even if the drop location was not very accurate. P.S; The app isn't great while trying to enter a certain drop location
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