Sumeung Gai
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I open the app, enter my three phone number, and the "enter" button does not work. Nothing happens, I've tried every format possible, nothing happens. I literally cannot use your app. App also crashed 5 times beforehand because I was attempting to use my keyboards paste function. Given your other recent reviews, looks like you need a stability/functionality update ASAP. I've downloaded both apps. The app I'm reviewing is the one I'm having trouble with (the one with white background)
38 people found this review helpful
Hutchison 3G UK Ltd
November 4, 2020
Oh no! that’s not what we want to hear. Feel free to chat with us in the app or online at http://three.co.uk/my3 and we will try and get to the bottom of the issue -Averil
Samuel Bailey
I own a pixel 7 pro and this app does not work, as a mobile network you would expect the app for a network company would work without a fault, but the UI does not display properly on screen and half the app does not fit on the screen, a lot of buttons are also hard to use requiring you to tap several times before they work, I don't seem to have issues like this on any other app which begs the question, why can't three have a working app?????
3 people found this review helpful
David Armstrong
I am always fascinated by the Three app. Having had the misfortune of needing to buy a Three SIM again recently, the app is an interesting study in absolutely terrible user experience. It is simply a portal to a website. Many websites are excellent on mobile, and one would expect the Three website to excel given its target audience. However, it does not. Even the most basic thing one could want to do, topping up, is impossible, and just throws an error. Do yourself a favour and get iD Mobile.
143 people found this review helpful