
Sangeeta Mathur Simlote
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When I open the app, the globe keeps on buffering. It does go beyond that. Poor app, this is 2025. In 3 years no improvement. I reinstalled also, but same problem. I just tried it again. Same issue. Developers say it is working fine, but it is not.
16 people found this review helpful
ICICI Bank Ltd.
December 6, 2025
Thank you for taking the time to share your experience with us. We understand that you are not happy with our services. We will strive to improve your experience.
For further assistance, write to us at or call <+1-646-827-8450> from <9:00 a.m.> to <5:00 p.m.>, except on holidays.

Mo G
Horrible app, totally unreliable, pathetic service and worst customer support. even 1 star is being generous.
ICICI Bank Ltd.
April 10, 2026
Apologies for the inconvenience. To help us understand the issue better, please e-mail us at moneytoindia@icicibank.com or call +1-646-827-8450 from Monday to Friday 9:00 a.m. to 5:00 p.m., except on holidays. Sincerely, Team ICICI Bank

Hari Veluru
this app is just junk. Can't pass thru first screen with globe rotating. I thought icici is good bank and having good IT infrastructure. This app is junk app. if you can not correct this please remove your app from play store.
3 people found this review helpful
ICICI Bank Ltd.
January 19, 2026
Thank you for taking the time to share your experience with us. We understand that you are not happy with our services. We will strive to improve your experience. For further assistance, write to us at or call <+1-646-827-8450> from <9:00 a.m.> to <5:00 p.m.>, except on holidays.