PLN Mobile

4.8
1.48M reviews
Content rating
Everyone
10M+
Downloads
Content rating
Everyone
Learn more
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About this app

Hey Electricians!

Buy electricity tokens, pay bills, make complaints, apply for new installations and add power easily through PLN Mobile! PLN Mobile is the most complete application for all things electricity in Indonesia.

Things that can be done at PLN Mobile:
1. Easy electricity payment from the App
To make it easier to buy tokens and pay bills, PLN Mobile provides direct payment features using bank Virtual Accounts, digital wallets or credit card services. In addition, PLN Mobile provides cheaper, exclusive tokens.
2. Independent Meter Record Reporting (SwaCAM)
PLN Mobile provides its own metering feature to make it easier to calculate your bill. No more need to interact and wait for officers!
3. Complaints
PLN Mobile provides a complaint feature that is equipped with the Auto Dispatch feature, making it easier to forward and monitor reports directly to the nearest available technical officer (valid in several locations). In addition, this application can provide notifications regarding blackouts around your location or home, including when the electricity is back on.
4. Electrical service submission (install new and add power)
Frequent power outages due to lack of power and need a new plug in your home or office? Apply directly to change power and install a new one more easily and just in the palm of your hand.
5. ICONNET and other features
As the most complete electricity application in Indonesia, PLN Mobile also provides other features such as internet installation (ICONNET), electricity repair (ElectricQu), and SPKLU (Charge.In).

With a variety of features presented, what are you waiting for? Come on, download PLN Mobile!

Helpdesk : pln123@pln.co.id
Contact center: (area code) 123

Published by :
PT PLN (Persero) Pusat
Updated on
Mar 12, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info, Messages, and Device or other IDs
This app may collect these data types
Location, Personal info and 7 others
Data isn’t encrypted
You can request that data be deleted

Ratings and reviews

4.9
1.47M reviews
Erwin Syahrial
April 2, 2026
Beware guys...!! My account suddenly changed with unknown registered phone and email. It's so serious privacy leaked by hacker that possible come from your internal. I had bad experience when register and upgrade. Regularly check your account. Stay away! It's better to Uninstall. Don't compromise before you lose. Update: 2 Apr 2026 Sudah 3 th sejak review pertama di tulis, gak ada perubahan. Coba register dg no hp dan email baru ternyata sudah terdaftar atas nm orang lain!! Hati-hati deh!!!
58 people found this review helpful
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P L N
April 2, 2026
Hi Sir. If you already have a PLN Mobile account, you can simply log in using your registered phone number & create a PIN of your choice. With the single login feature in the latest version of PLN Mobile, it is designed to provide greater convenience & enhanced security for customer. If you need further, please contact PLN via social media. :) -AL
Agus Subagyo
April 3, 2026
after updating apps, error stuck on login page after input phone number and submit button just gray for so long.. update after clear cache and ensure internet connection, still stuck same error.. I wonder why
1 person found this review helpful
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P L N
April 3, 2026
We sincerely apologize, Mr. Agus, for the inconvenience. If the issue persists, please contact our Customer Service via the Live Chat feature (headset icon at the top right of the PLN Mobile main page) or through PLN 123 social media so we can assist you further. PLN continues to optimize app features for a better user experience. Thanks. -SH
Frans Handoyo
March 23, 2026
The PLN mobile app offers a very convenient and efficient way to monitor and record usage. It is easy to use, with clear instructions that make it simple for anyone to understand. Thanks 👍🙏
2 people found this review helpful
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P L N
March 23, 2026
Thanks ya Kak Frans Handoyo buat bintang cantik dan feedbacknya, senang bisa membantu Kakak perihal kelistrikan. Masih banyak fitur-fitur lain yang dpt Kakak nikmati di aplikasi PLN Mobile. Have a good day. -AL

What’s new

🎯 Peningkatan layanan fitur SwaCAM
🕹️ Section Homepage lebih menarik
⚡ Metode pembayaran SPKLU lebih fleksibel dengan uang elektronik berbasis kartu
📢 Komunikasi dua arah dengan fitur chat petugas
⏱️ Estimasi waktu selesai saat charger sedang digunakan
✅ Bug Fixing.
Content rating
Everyone
Learn more

App support

Phone number
+62217251234
About the developer
PT PERUSAHAAN LISTRIK NEGARA(PERSERO)
plnmobile@pln.co.id
JL TRUNOJOYO BLOK M.I NO 135 KEC KEBAYORAN BARU KEL MELAWAI JAKARTA SELATAN DKI Jakarta 12160 Indonesia
+62 813-1895-0123

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