ICS Mobile

ICSolutions

About this app

The ICSolutions Android mobile app provides an easy and convenient way to visit with your incarcerated family member and loved one. With this free mobile app, you can visit from home or anywhere where you have WiFi or cellular data service. Staying connected to your loved one allows you to share special moments and maintain those strong family bonds between children and their parents.

Ratings and reviews

"This app is the worst! Every time I try to log in, it kicks me out. when I finally have a video chat scheduled, the clock keeps running even after I get disconnected and have to log back in. It's frustrating! I think the app should compensate for the lost time by adding extra minutes to the video chat or, better yet, fixing the app to work more efficiently and reliably."

I really have no problem with scheduling but rather connecting to the network. Screen freezes or the video visit wont connect at all even after I do the network signal strenth test and we are all good, but to my disappointment the video won't connect to me in AZ from a Texas jail.... When I log out and log back in to try it again five minutes later, even further disappointed that my entire visit has been cancelled!!! I'm only giving five stars because I have connected before and it's s great!

One of The Worst. Anytime I try to login on a mobile device I get the following message "The information you entered did not match our records, Please double-check and try again." Changing the password doesn't help I'm an attorney, and this affects communication with my clients. Moreover, if I'm having this much trouble, I can't imagine what family members (less familiar with the app) are going through. Any Agencies/Departments considering using this app should seek other alternatives.

What's new

API compatibility requirement updates