First Derm: Online Dermatology

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160 reviews
Content rating
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About this app

First Derm is an award-winning on-demand online dermatology service backed by scientific research, with over 30,000 skin concerns answered.

Real dermatologists answer your query within hours. (We do not use Artificial Intelligence (Dermatology AI) - which is not accurate).

Featured on Wired, CNET, USA Today and Forbes, First Derm is one of the oldest and largest online dermatology groups, serving 160+ countries in 7 languages. Our online dermatologists are board-certified, vetted, and trained in teledermatology.

Get an expert answer on your skin concern anywhere, anytime, anonymously. Starting at $29.95.

RESEARCH-BACKED – First Derm’s technology is backed by 4 peer-reviewed scientific papers and in hospitals.

8-HOUR, 24-HOUR and 48-HOUR RESPONSE TIME GUARANTEED - First Derm responds within hours. 24/7 online customer support.

BOARD-CERTIFIED DERMATOLOGISTS –Dermatologists on First Derm are board-certified with over 10 years of specialized training at top medical institutions and vetted by a senior medical advisory board.

100% ANONYMOUS – No registration needed. User data is always kept anonymous, encrypted, and on secure servers.

SHARE YOUR ANSWER AND JUMP THE QUEUE – 70% of our users get better with over-the-counter medication. For more serious cases, First Derm ­recommends a face-to-face with a dermatologist. Use the app to find a dermatologist, pediatrician and pharmacy near you. With an answer from First Derm, our users see a dermatologist two weeks faster than the US average of 32 days.

Common concerns include:
• Acne
• Eczema
• Folliculitis (ingrown hair)
• Hives
• Bug bites and insect bites
• Hair loss, alopecia
• Skin cancer, moles, changing moles, melanoma, actinic keratosis
• Cold sores, fever blisters, herpes simplex virus
• Rosacea
• Dandruff, seborrheic dermatitis, dry scalp, scaly scalp
• Dry skin, chapped skin
• Psoriasis
• Wrinkles and anti-aging skin care
• STD (sexually transmitted disease) / STI (sexually transmitted infection)

Answers provided by First Derm dermatologists are for informational purposes only to give you peace of mind and what to do next, since you are anonymous, it does not create a physician-patient relationship, and is not a diagnosis or a treatment plan.
Updated on
Aug 28, 2021

Data safety

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160 reviews
March 30, 2021
I've been struggling with a skin issue for 2 years. My Dermatologist is unreachable/expensive, and online searches yielded nothing close to what I was experiencing. FINALLY I got my answer! It's been about a week, and using their recommended treatment, the issue is almost completely gone. So happy I can feel comfortable in a swimsuit. Extra advice though; it might not show your problem has been answered until you click the case file. If you're waiting for an answer, click the file to check!
12 people found this review helpful
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Maribel Guzman
June 5, 2020
I had a skin problem in hands that was getting worse. I was desperate, I try different creams but get even worse. I used First Derm because they say their response is fast and delivered by dermatologist online and I have to say, it was better than expected. They responded me in 3 hours, telling me I had a fungal condition and recommend me a topical cream. It helped me avoid waiting lists and the accuracy of their answer and recommendation was beyond good!
27 people found this review helpful
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K King
January 8, 2021
‼️BEWARE‼️ if you have a skin condition that is simple like acne or eczema; I'm sure this app will be fabulous for you. I have something more extreme & spent $60 & got my answer 2 days later not in 8 hours. They told me nothing!!! Don't waste your money or your time; find another application past this one ❗ A response of I don't know would have been acceptable.
18 people found this review helpful
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iDoc24 Inc
January 6, 2021
Thanks for your feedback. It is well documented with research that any online doctor service can only fix issues in 70% of cases, 30% will get guidance & advise to see a dr in person for tests or a biopsy We do respond quickly, in your case we had several dermatologists, before giving a sound final answer

What's new

Bug Fixes