IHP App

Skubbs

About this app

We hear you!
Thank you all for the feedbacks on the IHP app. We have added new features and improvements to the app based on your feedback. Stay tuned for more enhancements coming up.

1. New Zoom in Functions for e-card

2. Improved claim submission experience

- Auto photo resize functions
- Fixed previous file submission issues
- File preview on claim submission

3. Improved and updated search functions

- Search nearby a certain postal code (eg. Search near your home when you are in the office)
- Search by individual clinic type
- Search specialist by specialty

4. Clinic listing details improvement
- added detailed remarks
- enhanced list view for each clinic type
- call clinic just by tapping on the phone number
- nearby clinic within 3km shows first

5. Corporate partners now load in app

With IHP App, you will enjoy the following features:

Clinic Locator
- Easily find accredited clinics within 5km radius near you.
- Able to search for clinics via clinic name, doctor’s name, etc
- Clear map direction to specific clinics

Ecard
- Convenient access to IHP Ecard

Claims Submissions and status
- Convenient process of claims submission
- Monitoring of claims status at your fingertips

Check Entitlements and Balance
- View your entitlement and check annual limit balance

Ratings and reviews

Every time I upload an image of an invoice through the app the iHP team claims the invoice is illegible. They once sent me an example of the image and the app mutilated the image such that it was illegible when my original photo was perfectly clear. It almost seems like they are doing this intentionally so that it is more difficult to file a claim because I've brought it up to them multiple times and they still haven't fixed the issue.

Auto logout after each update! Also crashes each time after latest update! OTP for biometric login never received! rubbish

The IHP app keeps hanging whenever I try to open it at the clinic counter. Today again, the staff asked me to show the app for identification, but the app froze and did not respond. My phone internet connection was stable, and other apps worked fine. This is not the first time—it also happened during my previous clinic visit. Please look into this issue urgently as it causes inconvenience during medical visits.

What’s new

Bug fixes and stability improvements