BW
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I am from the original loyalty program that was offered and I do not like that I have to re-enter my membership info for each purchase while doing multiple transactions..it seems less of a program that it started out as...just my two cents. Having said that they have improved areas of the theater that needed help and listened to feedback from consumers and improving the expectation and experience
16 people found this review helpful
A Google user
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whoa, sticker shock... the fees are huge. no reason to even use the app. And it is difficult to navigate. First, try to scroll to find a movie (is there an option to sort?), find a location, find a time, find the seats (this screen is SO small!!), aaaaand then pay fees?? Sorry, not me. Very disappointed to see the dramatic change from the old app. Bummer. Now, unless I'm missing a step somewhere re: fees? Maybe a cs rep will respond.
21 people found this review helpful
A Google user
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This new version is nice, and makes viewing the show times quite convenient. I also like the look and feel. However, it lacks a few features in my opinion. First, if you search by zip code, it only gives you a single matching theater, instead of a list of nearby theaters. This would be convenient if you want to view showtimes in nearby theaters as well. Second, if I have a card added to my profile, I should not need to add the CVV and Zip code every single time.
4 people found this review helpful