International SOS Assistance

4.1
6.26K reviews
1M+
Downloads
Content rating
Everyone
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About this app

Prepare for your next trip, avoid delays and stay safe with traveling with the International SOS Assistance App.
Make the most of your International SOS membership with the Assistance App. Find personalized pre-trip checklists, world-renowned medical and security advice, and up to date COVID-19 travel restriction information.
Have a problem or need advice? The International SOS Assistance App provides 24/7 worldwide access to a team of 12,000 health, security and logistics experts. Use the Assistance App for understanding what vaccinations are needed before travel; to guidance on what to do in the event of a crisis or emergency while away from home.
Not traveling? Use the Assistance App to research upcoming trips and to stay informed on developing situations in your home location.
• Everything in One Place: Manage upcoming trips and reservations all in one App.
• Get Started Easily: Login with your organizational email address and password.
• Travel and Explore with Confidence: Access personalized pre-travel checklists to help you prepare for your next trip. Plus, learn the culture and best practices for regions all over the world.
• Travel Restrictions: Understand border closings, exit and entry requirements, and the impact that COVID-19 may have on your next trip.
• Stay Aware and Informed: Stay informed during an emergency or crisis with location-based push alerts.
• Get Help When You Need It: Call or chat with medical and security experts 24/7, from any location in the world.
• Available in Multiple Languages: English, French, German, Chinese, Japanese, Korean, Italian and Spanish.
Updated on
Dec 18, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, App info and performance, and Device or other IDs
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.1
6.2K reviews
A Google user
May 14, 2019
Very slow to open the app. It requires data connection to load the app which is not good in emergency situation during travel where internet is not available. It has very good and honest advices and warnings about locations even those that are politically taboo to say like race and religion. Definitely the wisdom of a local resident in a phone app.
7 people found this review helpful
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Tristan
November 28, 2021
It was working fine at first. But out of know where, in the middle of my trip, it signed me out. I tried to sign in (by pressing the get started button) but it just gave me a blue screen and nothing else. Tried uninstalling and reinstalling it, cleared it's cache as well, but it still didn't work. This has been going on for a week now. The application kinda defeats the purpose of being an "assistance" app when it does this. Overall, I'm disappointed in this app. This bug should be fixed.👎
45 people found this review helpful
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Michael Woods
November 12, 2023
Repeatedly asks about my permission settings. The "find a doctor" feature appears to be a mere token. For the U.S., the app only includes information on two cities in the vast western 1/3 of the country. Hopefully, it is useful on a country level or in an emergency, but I would not think to use it prior to a trip & it has never occurred to me to look at the app on any international trip. I hope that it proves useful in an emergency. The app switches on & runs in the background on its own.
8 people found this review helpful
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What's new

Additional bug fixes and minor improvements