International SOS Assistance

Prepare for your next trip, avoid delays, and stay safe when traveling at home or abroad with the International SOS Assistance App.

Make the most of your International SOS Membership with the Assistance App. Find personalised pre-trip checklists, world-renowned medical and security advice, and up-to-date COVID-19 travel restriction information to help you avoid problems and trip disturbances.

Have a problem or need advice? The International SOS Assistance App gives you 24/7, worldwide access to a team of 12,000 health, security and logistics experts. Use the Assistance App for anything; from understanding what vaccinations you need before travel, to guidance on what to do in case of an emergency.

Not traveling? Use the app to research future trips and stay aware of developing situations in your home location.

Travel with Confidence: Access personalised pre-travel checklists help you prepare for your next trip.

COVID-19 Travel Restrictions: Access tools to help you understand border closings and the impact of COVID-19 on your next trip.

Vaccination and Visa Requirements: Keep track of the exit and entry requirements for different countries and regions.

Explore with Confidence: Learn the culture, best practices, and services all for regions all over the world.

Everything in One Place: Manage all of your upcoming trips and reservations in one place.

Stay Aware of Situations that May Affect Your Health, Safety or Travel: Stay safe in an emergency with location-based push alerts providing details and guidance in an emergency.

Get Help When you Need it Most: Call or chat with a medical or security expert 24/7, from any location in the world, with one touch.
Get Started Fast: Use your organisational email address and password to log in.

Multiple Languages: Use the app in English, French, German, Chinese, Japanese or Korean.
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2,598 total

What's New

This latest version enhances the core app offerings to bring you more streamlined ways to request assistance, simplified content, login improvements, and faster load times.
· Contact the nearest Assistance Centre or Technical Help from the home screen.
· Simplified login experience.
· Improved login load times
· New ‘Location’ details – edit your check-in location in the event your device GPS does not accurately ping your location.
· Reformatted content for easier, quicker reading and reference.
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Additional Information

December 7, 2021
Current Version
Requires Android
8.0 and up
Content Rating
Offered By
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