International SOS Assistance

3.7
5.22K reviews
1M+
Downloads
Content rating
Everyone
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About this app

Prepare for your next trip, avoid delays and stay safe with traveling with the International SOS Assistance App.
Make the most of your International SOS membership with the Assistance App. Find personalized pre-trip checklists, world-renowned medical and security advice, and up to date COVID-19 travel restriction information.
Have a problem or need advice? The International SOS Assistance App provides 24/7 worldwide access to a team of 12,000 health, security and logistics experts. Use the Assistance App for understanding what vaccinations are needed before travel; to guidance on what to do in the event of a crisis or emergency while away from home.
Not traveling? Use the Assistance App to research upcoming trips and to stay informed on developing situations in your home location.
• Everything in One Place: Manage upcoming trips and reservations all in one App.
• Get Started Easily: Login with your organizational email address and password.
• Travel and Explore with Confidence: Access personalized pre-travel checklists to help you prepare for your next trip. Plus, learn the culture and best practices for regions all over the world.
• Travel Restrictions: Understand border closings, exit and entry requirements, and the impact that COVID-19 may have on your next trip.
• Stay Aware and Informed: Stay informed during an emergency or crisis with location-based push alerts.
• Get Help When You Need It: Call or chat with medical and security experts 24/7, from any location in the world.
• Available in Multiple Languages: English, French, German, Chinese, Japanese, Korean, Italian and Spanish.
Updated on
Jun 30, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, App info and performance, and Device or other IDs
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.8
5.16K reviews
Tristan C.
November 28, 2021
It was working fine at first. But out of know where, in the middle of my trip, it signed me out. I tried to sign in (by pressing the get started button) but it just gave me a blue screen and nothing else. Tried uninstalling and reinstalling it, cleared it's cache as well, but it still didn't work. This has been going on for a week now. The application kinda defeats the purpose of being an "assistance" app when it does this. Overall, I'm disappointed in this app. This bug should be fixed.👎
37 people found this review helpful
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A Google user
April 11, 2019
More annoying than useful. University requires us to use this thing for study abroad, otherwise I never would. Be prepared to get alerts all day. Sleeping soundly at 3am on the east coast with no travel plans for two months? Whoa! Watch out! There's a traffic jam in Omaha Nebraska! What? You don't want to get notifications every two minutes about places you aren't ever going? No, sorry, no turn off option. Deal with it. 0/999 stars.
34 people found this review helpful
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andikmh
August 22, 2023
"Thinks" for a very long time whenever I call up the app. I just installed today, so there really is no excuse (e.g., cache, memory, etc.) for its less than optimal performance. Also, under the Travel Advisor, my choices are: 1. I am travelling for business 2. I am travelling for business 3. I am an international assignee 4. I am a student about to travel I'm assuming one of the first two is supposed to cover vacation instead? Otherwise, why bother with the app if I don't have a work phone?
5 people found this review helpful
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What's new

We have enhanced our privacy and cookie management preferences, making it easier for users to control what information they share.

Additional bug fixes and minor improvements