Just downloaded the app, and tried to log in using my username and password. Tried twice, but was told my log in was incorrect. Absolutely useless for phone/mobile application. Guess I will have to website on my laptop.
Being limited to only one device is frustrating. It was definitely much better before the verification code was put on place. There is no way for me to have my phone and computer together at the same time to get the code in my line of work so its difficult to make changes and gain access. Please add a secondary recovery option.
I login and literally see a blank white page. I've restarted phone. Closed the app and relogged in. I can't see or manage anything. Frustrating
Can't get logged in no matter what I try, website is not much better!! Pathetic for a large company!
Can't get logged on. Thought surely you'd put a forgot password feature on your app.
Bug that prevented signout was fixed. Congrats!
This release will include the following:
• Improved performance when logging into your account.
• Updated messaging that displays when making account changes.
Like the Voya Retire app? Please leave a review in the Play store.
Problems or suggestions? Please email: VoyaRetire@voya.com
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