Eddie Ortega
Zero "tech" support!!! I was automatically logged out for almost a week now. I have requested an email or SMS text with a link to reset the password. Email never arrives, and texts, when I did get codes or a link, they didn't work either! No more automated responses after the first 2 days. I sent a DM on "X", no response! Very unsatisfied and disappointed!
413 people found this review helpful
Grace Desrosiers
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There is currently quite a huge issue with this app. When trying to format images in a story, the screen goes completely black and you have to restart the process, upon which the photos get stuck in the 'processing' stage. I have tried every method to fix this to no avail, and am not the only person currently experiencing this. In addition, text keeps turning invisible when you try to write something on your story. Hopefully there will be a fix soon!
3,881 people found this review helpful
Brooke H
When I add a trending audio track over the video's original sound, the "Controls" button that allows you change the volume of both the original audio & the music track no longer works. I cannot turn the volume of the audio track down at all, so it is playing at full volume alongside my original audio. This is extremely frustrating because I want soft background music playing while I talk in the video, but that isn't possible anymore due to this new bug.
1,710 people found this review helpful