
Eddie Rice
This app does not work well. I signed 4 leases, and it just keeps popping up a day after it's signed and says it hasn't been. The only use I get out of it is a reminder for calibration. Plus, if this confounded device is installed on your vehicle, you need to know that it has a constant draw on your battery. It ruined one of mine, and I had to keep a battery maintainer on it.
72 people found this review helpful
Intoxalock
January 15, 2024
We are sorry for the poor experiences you have had when dealing with our company. A supervisor has been notified of your experience and will be in touch with you soon to help resolve any issues.

David M
This app is not very useful. You can't get anything accomplished within the actual app for your account. It just mainly shows you when payment is due and how much you are paying. Pay attention to the bill! This while company will scam you out of every dime possible. Hidden fees, random amounts, and things you never agreed to showing up on your bill. Don't try customer service, they just waste your time and say they can't do anything, that's after you wait forever to even talk to someone.
125 people found this review helpful
Intoxalock
August 29, 2022
We want to extend our sincerest apologies concerning these issues at hand. You can reach out to us at 515-461-2248 or 515-204-2573 for a direct representative to assist with your concerns. We hope you will give us an opportunity to discuss this further with you.

Dmitri Nosan
Do NOT, I repeat, do NOT use Intoxalock. Numerous hidden fees that you get hit with after it is installed. They are addressed in the lease, that you receive AFTER it is installed, so you don't read it before. Recalibration service every two months and can't be completed without signed lease. Can sign lease in app, but app is ****. Customer service based in Asia, somewhere. Requires retest every 6-8 minutes, not sure if that is par for such devices. Device works, only upside.
206 people found this review helpful
We apologize for the issues at hand. Some of the items you mention, in regards to frequency are set forth by your state. However, you may reach out to a representative directly at 515-461-2248 or 515-204-2573