Intoxalock: Ignition Interlock

1.3K reviews
Content rating
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About this app

Manage your Intoxalock device with our easy, time-saving app. The Intoxalock app offers self-service access to all of the important features in your account - anytime, anywhere.

Key Features:
• Track your account status and actions needed to remain in good standing
• Pay and go! Get notices of your upcoming statements and pay in seconds
• Get calibrations reminders and order calibrations using the app
• Get in touch with your service center
• Save all your DUI contacts in one place
• Be able to view, sign and even extend your lease
• Request lockout reset
• Access information on how to best use your interlock device
• Available on iOS and any Android device
Updated on
Sep 21, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
No data collected
Learn more about how developers declare collection
Data isn’t encrypted
Data can’t be deleted

Ratings and reviews

1.27K reviews
Mark Williams
August 3, 2023
Go figure!!!, winding down on 3 years of mandatory installation and am now still having problems. I elected to change from the Smart Start unit do to poor customer service, unit malfunctions and vehicle issues caused by that company's product ie. (Battery/starter replacement). I elected to go with Intoxalock as they had a post on Facebook stating that the installation was free of charge. 2 years later, I have yet to be reimbursed for the charge of the installation. I have yet to be reimbursed
7 people found this review helpful
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Terrance Nicholas
October 18, 2023
Gotten worse from my last review. Still says samples are invalid for no reason but the machine is worse after every calibration. Now after you pass giving a sample & start your car the counter stays on for about a minute before it resets & goes away & it says wait for sync which usually requires disconnecting the negative battery for 10 seconds & reconnecting for it to start working again. I was told if you do that it can violate you. How? They told me to do it! Machine is garbage & needs work!!
21 people found this review helpful
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September 12, 2023
To follow up on your complaints and get in contact with a supervisor, please call 515-357-5655 or 515-204-2573. The supervisor you speak with will work with you to resolve the problems in your review.
Dmitri Nosan
May 10, 2021
Do NOT, I repeat, do NOT use Intoxalock. Numerous hidden fees that you get hit with after it is installed. They are addressed in the lease, that you receive AFTER it is installed, so you don't read it before. Recalibration service every two months and can't be completed without signed lease. Can sign lease in app, but app is ****. Customer service based in Asia, somewhere. Requires retest every 6-8 minutes, not sure if that is par for such devices. Device works, only upside.
73 people found this review helpful
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May 12, 2021
We apologize for the issues at hand. Some of the items you mention, in regards to frequency are set forth by your state. However, you may reach out to a representative directly at 515-461-2248 or 515-204-2573

What's new

Minor bug fixed.