
Michael “Its” Ganes
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the app is poorly set up. its almost useless. customer service is wayyyy worse. if you want to wait for 30 minutes. Except when you owe a bill and need help with billing. then the call goes right through. and nobody speaks English. middle eastern support has broken english and they have even gotten frustrated with me for not understanding them.
2 people found this review helpful

Eddie Rice
This app does not work well. I signed 4 leases, and it just keeps popping up a day after it's signed and says it hasn't been. The only use I get out of it is a reminder for calibration. Plus, if this confounded device is installed on your vehicle, you need to know that it has a constant draw on your battery. It ruined one of mine, and I had to keep a battery maintainer on it.
83 people found this review helpful
Intoxalock
January 15, 2024
We are sorry for the poor experiences you have had when dealing with our company. A supervisor has been notified of your experience and will be in touch with you soon to help resolve any issues.

David M
This app is not very useful. You can't get anything accomplished within the actual app for your account. It just mainly shows you when payment is due and how much you are paying. Pay attention to the bill! This while company will scam you out of every dime possible. Hidden fees, random amounts, and things you never agreed to showing up on your bill. Don't try customer service, they just waste your time and say they can't do anything, that's after you wait forever to even talk to someone.
135 people found this review helpful
Intoxalock
August 29, 2022
We want to extend our sincerest apologies concerning these issues at hand. You can reach out to us at 515-461-2248 or 515-204-2573 for a direct representative to assist with your concerns. We hope you will give us an opportunity to discuss this further with you.