
T Wag`z
I've had issues since day 1 of install. leaves me stranded a lot in my jeep. my work car has issues, not near as much as the jeep. it cost so much to have it. it's cost me to lose a few jobs. it's left me stranded away from home. I don't drink so that's not the issue it's the machine itself. I've had 3 lock outs in a month when they knew there was an issue with the device. I called to schedule an app for it to be looked at and the Intoxalock Rep got me locked out telling me wrong time for app.
10 people found this review helpful

Eddie Rice
This app does not work well. I signed 4 leases, and it just keeps popping up a day after it's signed and says it hasn't been. The only use I get out of it is a reminder for calibration. Plus, if this confounded device is installed on your vehicle, you need to know that it has a constant draw on your battery. It ruined one of mine, and I had to keep a battery maintainer on it.
60 people found this review helpful
Intoxalock
January 15, 2024
We are sorry for the poor experiences you have had when dealing with our company. A supervisor has been notified of your experience and will be in touch with you soon to help resolve any issues.

David M
This app is not very useful. You can't get anything accomplished within the actual app for your account. It just mainly shows you when payment is due and how much you are paying. Pay attention to the bill! This while company will scam you out of every dime possible. Hidden fees, random amounts, and things you never agreed to showing up on your bill. Don't try customer service, they just waste your time and say they can't do anything, that's after you wait forever to even talk to someone.
120 people found this review helpful
Intoxalock
August 29, 2022
We want to extend our sincerest apologies concerning these issues at hand. You can reach out to us at 515-461-2248 or 515-204-2573 for a direct representative to assist with your concerns. We hope you will give us an opportunity to discuss this further with you.