
T Wag`z
I've had issues since day 1 of install. leaves me stranded a lot in my jeep. my work car has issues, not near as much as the jeep. it cost so much to have it. it's cost me to lose a few jobs. it's left me stranded away from home. I don't drink so that's not the issue it's the machine itself. I've had 3 lock outs in a month when they knew there was an issue with the device. I called to schedule an app for it to be looked at and the Intoxalock Rep got me locked out telling me wrong time for app.
1 person found this review helpful

Lisa Ferguson
The app is nothing but a payment portal. Within 1 week of having the device I had to pay 100.00 above what was quoted to me.When I called to find out what the fees were for the rep wouldn't explain. When I asked for a supervisor he hung up on me. I have had the unit 5 weeks and have had 3 lock outs ($300) not because of "failed" tests but because of "missed" tests even though I blew every time. I can't blow hard enough for the machine until I am locked out then I blow hard enough.
4 people found this review helpful

Eddie Rice
This app does not work well. I signed 4 leases, and it just keeps popping up a day after it's signed and says it hasn't been. The only use I get out of it is a reminder for calibration. Plus, if this confounded device is installed on your vehicle, you need to know that it has a constant draw on your battery. It ruined one of mine, and I had to keep a battery maintainer on it.
58 people found this review helpful
Intoxalock
January 15, 2024
We are sorry for the poor experiences you have had when dealing with our company. A supervisor has been notified of your experience and will be in touch with you soon to help resolve any issues.