4.7
9.56K reviews
Content rating
Everyone
100K+
Downloads
Content rating
Everyone
Learn more
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About this app

Empower, ISN's mobile app for workers, enables access to work-readiness trainings, documents, and other important information to help improve jobsite readiness. With Empower, workers can:

- Easily access your digital ISN-ID card
- Connect with ISN Hiring Clients to view jobsite requirements and compliance status
- Complete trainings on-the-go
- Create AI-generated Toolbox Talks™ to keep your crew informed
- Access bulletin board messages from your Hiring Clients
- Use the digital wallet to manage licenses and certifications to prove your readiness to work
& more!

Note: Some functionality is limited to ISNetworld® (ISN) contractor subscribers.
Updated on
Jun 22, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, App activity and 2 others
This app may collect these data types
Location, Personal info and 5 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.7
9.22K reviews
Victor Sortitio
January 17, 2024
This app sucks, as stated in previous reviews the visibility you need a magnifying glass to see some of the test, it does not save your previous training as completed. After passing the training portions it still says in progress meaning the skills portion was not completed. Based on the same reviews as stated from 7 months ago I am not wasting my time calling an inefficient "help" number. Also from previous reviews you cannot take some of these training portions on a mobile phone.
25 people found this review helpful
Did you find this helpful?
ISN Software Corporation
January 17, 2024
Hi Victor, we're sorry to hear about those issues. The best way to get help is to call (1-800-976-1303) or email us - we have real people available to help during the workweek, and hold times are less than 1 minute on average. We'd love to know more about which training you were having trouble with, so we can fix it.
rocku white
June 20, 2024
I don't know what to think of ISN, or Empower anymore. I have been been having nothing but problems with them, the browser, the app, all of it. I just keep experiencing bugs. A co worker wrote a review and was told to contact them for assistance. None of it was helpful. They all said the same thing: "Open it up on your chrome browser." "Use a computer." "Update the app." (It was already up to date. I have a test ONE test to complete, its 45mins long and it's due. Dissapointed.
11 people found this review helpful
Did you find this helpful?
ISN Software Corporation
June 20, 2024
Hi, thanks for providing feedback. We're always working to fix any problems like these! Thanks for reaching out to Customer Service - this helps us to keep track of which trainings may have errors and need us to take a look.
Gavin Dennis
April 20, 2026
Everytime I've used this app the courses crash- this wouldn't be an issue if it only happened during the reading parts, but since it's happening during the tests I end up having to use an attempt, or it completely fails me on the course when. this is thoroughly annoying, especially when I sink 30 minutes or more of my time into nothing just because the app kicks me out of the course while I'm taking the test.
2 people found this review helpful
Did you find this helpful?
ISN Software Corporation
April 22, 2026
Thank you for sharing this feedback. We understand how disruptive crashes during exams can be, and we’re listening closely as we continue improving the app experience. Please reach out to EmpowerSupport@isn.com or call 1-800-976-1303 if you would like direct assistance.

What’s new

Faster Check-In with Geolocation: Arrive near a job site and your ISN ID card surfaces automatically — no extra steps. Your Hiring Client controls when this is active.
Easier Profile Setup: Empower now guides you through profile setup step by step with a friendlier, more rewarding onboarding experience.
Google Wallet — More Languages Supported: Your ISN ID card in Google Wallet is now available in more languages, making it easier to use wherever you work.
Content rating
Everyone
Learn more

App support

Phone number
+12143034952
About the developer
ISN Software Corporation
Empower@isn.com
3232 McKinney Ave Ste 1500 Dallas, TX 75204 United States
+1 214-303-4916