Turn your Android phone into your work phone.
IVR Solutions is a SIP and VoIP softphone for business calling. Sign in and take
calls over Wi-Fi or mobile data, showing your company number instead of your
personal one. No second handset. No call forwarding. No giving out your cell.
WHO IT IS FOR
Sales and support teams who work from a phone. Agents who move between desks.
Anyone who has been handing out a personal number because carrying two phones
was never realistic.
TWO WAYS TO CONNECT
IVR Solutions account
Enter your phone number and password. Your extension, caller IDs, company
directory and call history arrive already set up.
Your own PBX
Already running Asterisk, FreeSWITCH, Kamailio or OpenSIPS? Point the app
straight at it. Enter the WebSocket address your provider gave you - any host,
any port, any path - plus your username and password, and you are registered.
Everything a real deployment needs is here: STUN and TURN servers with
credentials, a separate SIP domain, an auth username and an auth realm, and a
display name of your choosing. Your credentials go to your server. Not ours.
CALLS THAT BEHAVE LIKE CALLS
- HD voice over WebRTC
- Ring full-screen, even from the lock screen or another app
- Reach you when the app is closed
- Mute, speaker, hold and resume
- A keypad during the call, for IVR menus and conference PINs
- Caller names resolved from your company directory and your phonebook
THE PART AFTER THE CALL
- Notes you write while you talk, saved against that call and readable later
- History filtered by missed, incoming and outgoing, with search
- Your company directory and your phone contacts in one list
- Choose which of your business numbers to show as caller ID
WHEN SOMETHING SOUNDS WRONG
Open Audio check. Watch your microphone level move as you speak - if the bar
does not move, you know in two seconds that the problem is the microphone and
not the line. Play a test tone through the earpiece or the speaker, on the same
audio path a call uses, and hear the difference as you switch.
Most softphones make you place a real call to find out. This one does not.
PERMISSIONS, AND WHY
Settings lists every permission the app uses, whether it is granted, and what it
is for. Only the microphone is required - without it a call cannot carry your
voice. The rest are recommended: notifications so calls alert you,
display-over-other-apps so an incoming call can reach you mid-task, battery
optimization so the system does not suspend the app, and contacts so callers
show as names.
WHAT YOU NEED
An IVR Solutions account from your administrator, or your own SIP or WebRTC
server.
Call history, the company directory and caller-ID selection come with an IVR
Solutions account. Own-server accounts get the dialer, contacts, calling and
the audio check.
Take business calls on your phone. A SIP softphone for your work number.