VALENBISI

JCDecaux SA

About this app

With the new VALENBISI app you will discover a new way to enjoy the service, the main functions are:

· Find the nearest stations and their occupancy in real time.

· Unlock the bike at the station.

· Notifications about your trips.

· Check routes and cycling routes.

· Get rewards and free rides for your friends.

Download our app and don't miss any news!

Ratings and reviews

Bad experience. App crashed multiple times while trying to set up. Got charged twice had to get refund for second service. Bicycle was covered with grease got all over my clothes. Navigation app on bike made it very hard to find parking place which caused me to use a bike more than I wanted to and got charged for it. You would think they'd put a spot to mount your phone on the bikes since this is an app driven experience. Instead had to put phone in basket and it bounced all over the place.

Honestly the 30min system feels overly restrictive and controlling. It's even unsafe, since the user is likely to have to "rush" to lock the bike before the penalty, and might have an accident. I understand the idea, but I see no good reason to have it be 30min, it's simply too short. I would recommend at least 1 hour and 30min of time per ride, to make the experience actually enjoyable and relaxing (like to enjoy Turia with it).

Network issues, showing no bikes available despite standing next to a full rack of bikes, random errors when unlocking, an app which is half English half Spanish, etc. It's a nice system... when it works. Unfortunately we had to take taxis multiple times when Valenbisi yet again decided to stop working. I'd ask for a refund if I knew how.

What’s new

We are regularly updating the app to improve your experience. This new version improves stability and brings new features to guide you to your destination.