vel’OH! official

230 reviews
Content rating
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About this app

Download the “vel’OH! official” app and access nearly 1,000 shared bikes and 97 docking stations. Use our bike-sharing system to explore like never before!

Bike-sharing has never been so easy

Open the app and activate your location services to find the closest docking station with available bikes.

When you arrive close to the station, press “Unlock a vel’OH!” and choose your vel’OH! from the list of available bikes there.

At the end of your ride, a notification will be sent to your mobile confirming the safe return of the bike to a docking station and you will be able to share your experience with a community of active users.

Flexible options: annual, daily or three-day rentals

The “vel’OH! official” app can be tailored to your needs: just select the option that is best suited to your lifestyle. The first thirty minutes of every ride are free. Bank card payments are secure.

Access the service as a group

You can borrow up to five bikes at the same time with the “vel’OH! official” app. Spread the word! Whether you have an annual pass or not, you can purchase up to five additional short-term passes in just one click.

Collect points

Use the app to actively contribute to the good operation and improvement of the service by giving feedback on your bike at the end of each ride, or by flagging a defect to the technical service.

Latest news about vel’OH!

Stay abreast of the most recent vel’OH! service developments: novelties, temporary station closures, tips... everything you need to know for an even more user-friendly and fun experience!

Telephone support

Access the history of your rides and passes, and contact our support team easily – by phone (in English and French) or via the app.
Updated on
Sep 1, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
App activity and App info and performance
No data collected
Learn more about how developers declare collection
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

229 reviews
R Ries
September 13, 2023
Very badly programmed app, probably bad IT backbone as well. System doesn't recognise me, their support say they do and that it should be working. I fully agree, it should indeed, but it doesn't. Wouldn't rely on these bikes when in a hurry. When it actually worked, I had to release three bikes before finding a functioning one. Rubbish maintenance.
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Sándor Kéri
July 5, 2023
App continously freezes, doesn't work or just charge you money even if you couldn't use the service. Also the support team can't handle problematic issues for a month. If I could rate the app with 0 star I will do it for sure.
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frederic berardi
June 21, 2023
Very pour quality of service. Bikes are in very bad conditions and stations are either empty or not working properly. Check your charging as stations are broken biling is very often wrong. Being cheap is unfortunately just not enough. I bought my own bike to commute as I couldn't rely on Veloh
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What's new

We are regularly updating the app to improve your experience. This new version improves stability and brings new features to guide you to your destination.