JioFacility

Reliance Retail Ltd

About this app

Jio Facility is a next-generation enterprise application that transforms how facilities are managed, maintained, and optimized across scale. Designed for India’s largest and fastest-growing retail and corporate ecosystems, the platform offers end-to-end digital control — from asset lifecycle and vendor performance to predictive maintenance, audits, energy insights, and mobile execution.
With a mobile-first interface, Jio Facility brings real-time visibility, automation, and intelligence to the field. Technicians, managers, and leadership gain a single source of operational truth, powering faster decisions, lower downtime, and consistent excellence across 12,000+ locations.
Whether it’s executing a housekeeping checklist, closing a work order with OTP-based validation, or tracking every asset from procurement to retirement — Jio Facility ensures every facility operates like your best facility.

Key Features

1.One Command Center for All Facility Operations
Gain unified visibility and control over assets, workflows, vendors, and compliance across all locations. Jio Facility integrates mobile execution, asset intelligence, SLA tracking, and anomaly management — delivering a real-time, 360° view of operations at scale.
Mobilizing Excellence at Every Touchpoint
Enable technicians, managers, and vendors with a seamless mobile experience — QR-based asset tagging, one-tap ticket closure, offline access, geo-tagging, and real-time feedback. Jio Facility ensures execution on the ground is as intelligent as decisions at the top.
Predict, Prevent, and Perform
Move from reactive maintenance to intelligent foresight. With AI-led workflows, automated escalation, and predictive asset health monitoring, Jio Facility helps you reduce downtime, extend asset lifecycle, and slash operating costs.
Seamless Ecosystem Integrations for Intelligent Decisions
Jio Facility leverages IoT systems to unify data from energy usage, asset health, and work order performance into a single, intelligent layer. This enables leaders to detect anomalies, reduce wastage, and trigger automated actions — turning every facility into a hub of smart, sustainable operations.
Governance. Compliance. Transformation at Scale.
Establish operational standards, ensure audit readiness, and scale best practices across geographies. With automated audits, centralized admin control, and real-time leadership dashboards, Jio Facility turns facility management into a lever for enterprise transformation.

What’s new

We’re excited to introduce a fresh new look and name for your favourite app! This update focuses on a revamped user experience and a rebranded identity.