4.2
4.12K reviews
Content rating
Everyone
1M+
Downloads
Content rating
Everyone
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About this app

Compatible Models:
GO Pop+
GO Sport+
JBuds Air Pro
JBuds Air Pro ANC
JBuds Air ANC (Gen 2)
JBuds ANC 3
JBuds Air Sport (Gen 3)
JBuds Mini
Work Buds
Epic Air ANC (Gen 2)
Epic Air Sport (Gen 2)
Epic Lab Edition
GO Work (Gen 2)
JBuds Lux ANC
JBuds Sport ANC 4
Rewind 2
Flex
Studio+
Studio Pro+
Epic Work ANC
JBuds Open Sport
GO Pop ANC
Epic Sport ANC 3
Epic Open Sport
GO Pods ANC
JBuds Pods ANC
GO Lux ANC
Epic Lux Lab Edition
Studio 2

The new and improved JLab app offers complete customization for all JLab App compatible models. Adjust Noise Control settings, Be Aware, touch controls, safe listening levels, and sound to your personal preference – or use the presets for JLab Signature, Balanced, or Bass Boost. Plus, get software updates for your product right when they’re available.
 
 
Active Noise Cancellation Control
With the new JLab App, you'll be able to increase the active noise canceling from off all the way to max ANC, (on your ANC compatible earbuds) while in the earbuds themselves you can only select on or off.
 
 
Be Aware Audio
Bring the outside in. Use the JLab App to increase or decrease the amount of outside noise you let in by adjusting your Be Aware settings. (For Be Aware Compatible earbuds only)
 
 
EQ Customization
Fine tune your sound by adjusting the equalizer settings. JLab products come set with three default settings - called Custom EQ3 Sound, which features JLab Signature, Balanced and Bass Boost and a 4th option 'Custom'. Use the JLab App to test and set your own equalizer settings by adjusting Bass (200, 280, 400 Hz levels), Mid-Range (550, 770, 1000, 2000 Hz levels) and Treble (4000, 8000, 16000 Hz levels).
 
 
Custom Controls
JLab products come with controls in each earbud that control anything from volume, track changes, play/pause and more. If you'd like to switch the settings, you can customize your controls further via the app.

 
Safe Hearing
All future JLab models will now support Safe Hearing. Switch between the default output, 95 dB, or 85 dB for a safe listening experience.
Updated on
Mar 4, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
App activity, App info and performance, and Device or other IDs
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.2
3.99K reviews
Kaylee Harder
December 26, 2024
App is just fine, I like how you can customize the settings for the audio, however I have a big issue with my earbuds themselves, epic sport eac 3 or however they're called. They refuse to connect, I take them both out, won't connect, disconnect my Bluetooth and try again, won't connect, forget them entirely from my Bluetooth and try again, won't connect. It's frustrating to have to take 5 minutes just to connect my earbuds!
50 people found this review helpful
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JLab Audio
January 30, 2025
Hi, we apologize for any issue you might be having! Could you send details of what you are experiencing to our customer support at support@jlabaudio.com? We'll get you up and running.
Louise Bocook
June 8, 2026
Gosh awful products. Too many connection and syncing issues. I've tried several JLab earphones and they all experience the same issues or develop them in a short time from purchasing brand new. I've tested on several mobile devices to rule out that. I tested different apps to rule that out. It's the JLab app and products. I refuse to keep purchasing any more. It's too much like a hardware subscription..
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Quinn Loyd
June 10, 2024
Love the product, but this is the most confusing, stressful, and absolutely angering experience I've ever had with literally any bluetooth device. App installation is so-so. I've never needed an app for a bluetooth device ever, so that's an automatic wth. But, I could not for the life of me distinguish which product I needed to connect, since the bluetooth name and the app name for the device were completely different. What happened to simplicity? Why the middleman?
134 people found this review helpful
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JLab Audio
June 25, 2024
Hi, we apologize for any issues you are experiencing with the app. Please reach out to one of our support members so that we can get you a resolution. When you get a chance, please reach out to us via email support@jlab.com. We look forward to speaking with you!

What’s new

This update provides compatibility with the JLab GO 3.