1.11K reviews
Content rating
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About this app

Compatible Models:
GO Pop+
GO Sport+
JBuds Air Pro
JBuds Air Pro ANC
JBuds Air ANC (Gen 2)
JBuds ANC 3
JBuds Air Sport (Gen 3)
JBuds Mini
Work Buds
Epic Air ANC (Gen 2)
Epic Air Sport (Gen 2)
Epic Lab Edition
GO Work (Gen 2)
JBuds Lux ANC
The new and improved JLab app offers complete customization for all JLab App compatible models. Adjust Noise Control settings, Be Aware, touch controls, safe listening levels, and sound to your personal preference – or use the presets for JLab Signature, Balanced, or Bass Boost. Plus, get software updates for your product right when they’re available.
Active Noise Cancellation Control
With the new JLab App, you'll be able to increase the active noise canceling from off all the way to max ANC, (on your ANC compatible earbuds) while in the earbuds themselves you can only select on or off.
Be Aware Audio
Bring the outside in. Use the JLab App to increase or decrease the amount of outside noise you let in by adjusting your Be Aware settings. (For Be Aware Compatible earbuds only)
EQ Customization
Fine tune your sound by adjusting the equalizer settings. JLab products come set with three default settings - called Custom EQ3 Sound, which features JLab Signature, Balanced and Bass Boost and a 4th option 'Custom'. Use the JLab App to test and set your own equalizer settings by adjusting Bass (200, 280, 400 Hz levels), Mid-Range (550, 770, 1000, 2000 Hz levels) and Treble (4000, 8000, 16000 Hz levels).
Custom Controls
JLab products come with controls in each earbud that control anything from volume, track changes, play/pause and more. If you'd like to switch the settings, you can customize your controls further via the app.

Safe Hearing
All future JLab models will now support Safe Hearing. Switch between the default output, 95 dB, or 85 dB for a safe listening experience.
Updated on
May 28, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
No data collected
Learn more about how developers declare collection
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

1.08K reviews
Literally Water
June 10, 2024
Love the product, but this is the most confusing, stressful, and absolutely angering experience I've ever had with literally any bluetooth device. App installation is so-so. I've never needed an app for a bluetooth device ever, so that's an automatic wth. But, I could not for the life of me distinguish which product I needed to connect, since the bluetooth name and the app name for the device were completely different. What happened to simplicity? Why the middleman?
2 people found this review helpful
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Ryan Rutland
March 22, 2024
Cannot connect Samsung Galaxy flip 5 to JLab epic Air Sport in this app. They are connected to my phone just fine and I can hear music through the ear buds, but to the app never finds them so I can't configure them. Have tried half a dozen times to unpair, remove them re-add them. Tried different selections and combinations on the earbuds selection in the app.
27 people found this review helpful
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JLab Audio
May 20, 2024
Hi, we apologize for any issue you might be having! Could you send details of what you are experiencing to our customer support at support@jlabaudio.com? We'll get you up and running.
January 11, 2024
Worthless. Got JLab GO Air Pop earbuds for an upcoming trip and thought I needed the app for the sound config. The app recognizes the earbuds and prompts to save them, but doesn't do anything. The model isn't even listed in the types to detect. I tried similar looking models and it doesn't allow me to detect mine. Don't bother with reg. Registration gift is a choice of a free $10 item from their store, but sold out except for junk stickers or a mouse pad. The foam tips might have been nice.
57 people found this review helpful
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JLab Audio
January 18, 2024
Hi, thank you for reaching out regarding the JLab App. The Go Air Pop is not compatible with the JLab App – though you can still choose your sound preference: JLab Signature, Balanced and Bass Boost modes via three taps on the either earbud (without an app). We’re sorry for any confusion.

What's new

Adds support for GO Tones+