John Hancock Retirement

John Hancock Life Insurance

About this app

Manulife John Hancock Retirement's app makes it easy for our plan participants to safely manage their retirement plan, anytime, anywhere.

Use the app on the go to securely connect with your plan and its financial tools
• Register, enroll, and access your plan account
• View account details, including balance, rate of return, account/transaction history, and investments
• Make account changes, including contribution rate and profile updates
• Set your goals and get real-time projections of estimated spending and income in retirement
• Model saving scenarios, receive guidance to help meet your spending needs, and track your progress
• Use helpful tools and resources for timely education on personal finance and wellness topics

Ratings and reviews

Nice being able to keep a track on things. It would be cool if it did like a month by month growth or loss chart to see the gains or losses as it moves with the markets and maybe a suggested investment thing by age like whether to be aggressive or conservative and where to put put money. To me, it seems confusing, and it's like I'm throwing money into my 401k with no control. But overall app works great.

I like the layout of the app when it works. Very quick and easy to navigate, again, when it works. I'm giving it 2 stars because of the frequent issues of hour glassing when logging in and the app "failed to connect". This error occurs after the login phase and before the default home page. Have un-installed the app, disabled wifi, and powered down the phone with no success.

It's like they auctioned off the creation of this app and went with the lowest bidder. Severely lacking in useful interactivity, gives only the most basic of information, anything worth doing with your account is better off being done on a browser. Accounts don't update properly, navigating to anything resembling detailed info is convoluted and once there, you don't have much control. More often than not, signing in results in a loading loop and it just force closes.

What’s new

This release offers continuous improvements in performance and stability to enhance your mobile experience.