Jotform AI Agent & Chatbot

In-app purchases
4.1
88 reviews
10K+
Downloads
Content rating
Everyone
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About this app

Increase user engagement with Jotform AI Agent & Chatbot!

Revolutionize the way you interact with users with Jotform AI Agent & Chatbot – an intelligent customer-service solution that enhances engagement, automates responses, and streamlines data collection. Assist customers, validate inputs, and guide users through complex processes.

Why Jotform AI Agent & Chatbot?

Jotform AI Agents are more than just chatbots. They conduct real-time, personalized interactions that improve user satisfaction and drive efficiency. From handling inquiries to managing voice-based conversations, AI Agents ensure smooth, positive engagements across multiple platforms.

Key features and benefits

Real-time assistance: Instantly respond to user queries, automate customer support, and reduce wait times with AI-driven responses.
Manual chat takeover: Need human intervention? Seamlessly take over AI conversations in real time whenever needed, ensuring a perfect balance between automation and human support.
Intelligent data collection: Gather, validate, and organize information through conversational interactions.

Personalized user engagement: AI adapts to user behavior and preferences, ensuring customized responses and seamless experiences.
Multichannel support: Engage users across the web, chat, email, and even phone calls for a unified experience everywhere.
Voice-enabled interactions: Use advanced voice recognition to transcribe conversations, manage calls, and provide hands-free assistance.
Customizable workflows: Align AI Agents with your business goals with tailored workflows, branding, and automation.
24-7 availability: AI Agents work round the clock to ensure users get instant responses anytime, anywhere.

Elevate user experience with Jotform AI Agent & Chatbot!

AI Agents simplify communication, reduce response times, and create an engaging user journey. AI Agents were designed to make life easier for businesses, customer support teams, and digital service providers. Whether you’re automating customer service, optimizing workflows, or building AI-powered forms, this tool ensures effortless and meaningful interactions.

Download now and transform the way you connect with your audience!

Privacy Policy
https://www.jotform.com/privacy/

Terms and Conditions
https://www.jotform.com/terms/

Support
https://www.jotform.com/contact
Updated on
Nov 5, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Financial info and 2 others
Data isn’t encrypted
You can request that data be deleted

Ratings and reviews

4.0
85 reviews
Bob Chapman
January 24, 2026
Updated review to reflect better performance. The app no longer crashes every time I open it. If it didn't crash then, it crashed when I opened a conversation. Seems to be working as it should now. Will update if anything changes.
3 people found this review helpful
Did you find this helpful?
Jotform Inc
December 8, 2025
Hi Bob, Thanks for the review. We tested the app but can't replicate the issue. Can you explain a bit more about the crashes you have experienced? Is this happening when you try to view a conversation or edit your app? You can reach out to us through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.
Naveen .V
September 10, 2025
I found this app very useful but I have found a problem 1. you can't do 2 different tasks at same time in starting a conversation. eg : send email and when customer asks about something at the same time 2. sometimes some features like send email, send notifications, etc doesn't work properly
2 people found this review helpful
Did you find this helpful?
Jotform Inc
September 11, 2025
Hi Naveen, It is possible to create multiple actions, such as sending an email and creating a conversation with the AI Agent. You can check out this guide: https://www.jotform.com/help/how-to-customize-agent-actions-and-triggers/. You can also create a ticket through our Contact Us page at https://www.jotform.com/contact/. We're here to help.
Hein Muller
January 16, 2026
This app is HORRIBLE! It's the first time I've used a free app, and still feel like I got ripped off. Its name, description, even its starting functionality, explicitly states, and points to, this being an agentic model (AI Agent). This app is about as agentic as a sexbot. In fact, any AI waifu would make a better "agent" than this bot (with its ugly old man pfp 😨🥶). It's, essentially, just a very, VERY BAD chatbot. It actually proposed I chat with a "human moderator" for agentic services.
Did you find this helpful?
Jotform Inc
January 19, 2026
Hi Hein, Thanks for your review. The AI Agent Mobile App is designed to streamline customer interactions, automate responses, and provide 24/7 support. Feel free to reach out to us through our Contact Us page: https://www.jotform.com/contact/ and share what you were hoping to do so we can better understand your needs.

What’s new

Hello jotformers,

In this version, we've updated the pricing screen and made performance improvements based on your feedback.