JUMIA Online Shopping

Contains ads
4.5
1.95M reviews
50M+
Downloads
Content rating
Rated for 12+
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About this app

Avoid crowds, stay safe and shop from the comfort of your home. With Jumia Kenya, you open your doors to savings and convenience!

★ Daily exclusive APP-only “Flash Sales” on top products and brands.
★ Special “Treasure Hunts” with guaranteed prizes.
★ Faster access to deals.
★ Exclusive APP-only discounts.
★ Fast shipping in Nairobi, Mombasa and selected cities across Kenya!
★ Free exclusive APP-only vouchers.

The Jumia Online Shopping APP 🇰🇪 provides the best shopping experience in Kenya. Great discounts, hassle free payment options, easy returns and 100% genuine items guaranteed!
From Fashion to Electronics, find anything you need on Kenya’s largest online shopping store. Enjoy a large selection of international and local brands to choose from and shop for 100% genuine products only at Jumia KE!

Payment has been made easy with our secure payment options such as cash on delivery, mobile money or pay using your credit card 💳 with our secured payment system Jumia Pay.

So you ask, what can I shop at Jumia Kenya?
Well, you are spoilt for choices at Jumia! We sell millions of products, all you got to do is download the app and start your shopping journey.

Some top items include:

- Mobile Phones & Tablets 📱
- Laptops, Notebooks, Desktops & accessories 💻
- Appliances, TVs, Games, Consoles & Home Theatres 📺 🎮
- Sporting Goods & Lifestyle products - Dumbbells, Indoor Bikes, Weight Benches 🚴⚽
- Fashion for All - Men, Woman, Kids & Babies 👗👞
- Kids & Baby Necessities - Diapers, Skincare, Toys, Craft Kits & All 👶
- Health & Beauty Products - Make up, Perfumes, Hair Care, Vitamins & More 💅
- Home & Living - Furniture, Decor, Bedding, Kitchen Essentials 🛏️
- Supermarket & Grocery Items - Food, Storage, Cleaning Supplies & More 🥫
- Automobile - Car Parts & Car Accessories 🚗

All this and more will be brought to you at the most affordable prices, with big deals.

With the Jumia Shopping APP, you get an amazing experience that includes:
- A customized shopping experience with a personalized feed
- Buyer protection
- Cross-platform shopping. Whether you’re shopping on a smartphone, a tablet or even on a desktop, Jumia APP will keep all the products in your cart as long as you are logged in to your account
- Order management from our call center, who call you to inform about the status of your order
- International shopping experience from brands like Apple, Canon, HP, Pampers, Moulinex, L’Oreal, Samsung, Tefal and many more!

We always look forward to provide the best customer experience, share your feedback with us to help us achieve that goal.

Contact us:
For more infos, visit: https://www.jumia.co.ke or contact us here : https://www.jumia.co.ke/contact/

Follow us :
- https://www.facebook.com/JumiaKenya/
- https://twitter.com/JumiaKenya
- https://www.youtube.com/user/KenyaJumia
Updated on
11 Apr 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info, Financial info and 2 others
This app may collect these data types
Personal info, Financial info and 4 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.5
1.92M reviews
Leon Wanderi
18 June 2021
The App won't even start, it needs an update. Cleaning the cache didn't help and neither does updating it or even reinstalling it. Sorry we couldn't load your content, is the error I'm receiving after choosing my country. I've changed my rating to 5 stars, it actually worked and I had been trying for weeks. Next time I have this problem, I'll just clear the playstore data and cache. Thanks a lot for your quick response.
4,382 people found this review helpful
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JUMIA
18 June 2021
This is related to the Google Play Store and not the Jumia app in particular, kindly try to follow these steps to get it solved: Go to Settings; Apps; All; Google Play Store and select both Clear data and Clear cache and finally Uninstall updates. Restart your device, open Google Play Store and try to download the app again.
Eric Kamunge
27 January 2023
The new version is destroying my previously great experience. 1. It always runs into issues connecting to Internet when I am on wifi. 2. It doesn't update my saved items as expected. I now have to use the cart to save stuff. 3. A Suggestion: Can you add a capability to select items I wanna check out, even if they're in the cart. Could really work when my card payment limit is exceeded by one batch. I can checkout the other batch subsequently without having to go search for the items again.
2,067 people found this review helpful
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JUMIA
7 March 2023
Dear Eric, please note that instead of Deleting the items you're not willing to pay for, you can put them in your Wishlist. You can check them whenever you want or move them into your cart once you're ready to make a purchase. And kindly try to update the App on your device, because you're not using the latest version. This will fix any crashes.
Tania Maria Omondi
21 August 2020
Hey jumia. This is a nice app and I've always shopped here . Everything is as described.but the new update is not nice. Whenever I'm scrolling down the feed and click on item just to have a clear view of the photos and then exit the product place ,it brings me back to the top of the feed and I have to scroll all the way down to where I was . This is time consuming and inconvenient. I personally do not like the new update . Kindly remove that automatic feed retrieve issue to the top. Thank you
3,312 people found this review helpful
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JUMIA
21 August 2020
Please clear the data and cache for your app by going to your phone settings. This should resolve your issue. In case you are still facing the problem, please contact us at Jumia.online.shopping@jumia.com with your contact details and relevant screenshots.