Mark
This is a horrible app and I don't recommend wasting your time on it. The map doesn't work properly and the button to select where I live is grayed out. I've tried on my phone, my tablet, and my wife's phone. Every time I enter my credit card details, it comes back as 'transaction failed'. I've tried multiple CCs, all of which work fine on other apps like Talabat. I tried submitting a help request, but customer service never responds.
15 people found this review helpful
just clean
October 25, 2021
Hi Mark, I apologize for the inconvenience you faced. Please write us to on customercare@justclean.com and we'll look into the issue right away.
Iam Me
Very bad experience. They have no working number even to contact. Never book appointments with them. They are just taking requests and forwarding to other companies and no one is responding after that. No cleaner came even waiting for hours.
4 people found this review helpful
Fatima AB
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was supposed to receive my order morning, they assigned the order as "delivered" but they didn't deliver anything. tried to contact the help centre, useless, i contacted the laundry after doing some search & they said oh ur laundry isnt ready yet we will deliver it 4 pm, didn't get them till 5:30 pm, the worst customer service, they called & i was at work, called them back an answering machine says go to the app chat! deleting the app, it was supposed to save us time, but it was a waste of time
8 people found this review helpful