
Sumit Roy
I booked a sneaker wash from the app where the price was shown as ₹350 for one pair. After booking, I received a call from a person named Vaibhav Wadkar who said the actual price is ₹500. When I questioned the app price, he said he would call back. Later, he mentioned pickup but added it would take 10 days, which is nowhere mentioned on the app. He also said there is no sneaker wash category at all. This feels misleading and unprofessional. App shows one thing and charges another. Not reliable.
3 people found this review helpful
Jyothy Labs Limited (JLL)
February 9, 2026
Dear Customer, we kindly request you to share your booking information with us at feedback@fabricspa.com. Our team will get in touch with you and assist you further.

Santosh Reddy Namgari
worst first experience, booked pick up for 5 PM to 8PM on 9th Mar 2026, they have rescheduled the pickup to 10th March 2026, without my consent or notice. I am deleting this app and no more using the service, I will utilise neighbourhood laundry services , I can go drop and pick at my convenience
Jyothy Labs Limited (JLL)
March 9, 2026
Hi, we are sorry that you faced an issue. Could you please share your booking details with us at feedback@fabricspa.com so that we can get in touch with you and resolve the issue.

Hari
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It's okay... They do a good job with dry cleaning, but pick ups and deliveries rarely happen on time. They don't follow care instructions on labels. And they spam call you all the time asking if there is laundry for pick up. And the app UI is barely passable.
1 person found this review helpful
Jyothy Labs Limited (JLL)
December 29, 2025
Thank you for your feedback. While we are happy to know you appreciate our dry-cleaning service, we regret the issues you experienced. We’d like the opportunity to resolve this. Please share your contact details at feedback@fabricspa.com, and our team will connect with you shortly.