
Chacha Douglas
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Sometimes its so slow when accessing statements. And the name that appears on the App is not mine. I now have an issue after updating the App it keeps telling me there is a bug that you need to remove. the app doesn't work anymore after the update
2 people found this review helpful
KCB BANK GROUP
November 9, 2020
Hi, we are sorry that you're having issues with the app. Can you write to us at +254711087087(Whatsapp). Kindly include a description of the issue you are facing, your Android version, and your app version. We will investigate immediately & solve the issue.

Philip Oyoo
Hey @KCB, the app is quite good, and very intuitive making using it very easy. I love it. However, lastest release has some bugs. When sending to mobile the seleted contact from the contact list isn't populated on the phone number field. The interactivity of most of the buttons have regressed, it's no longer snappy like before I updated like three days ago. The buttons also apper with the text cropped and it's like they have some offset. Just minor issues. Like I said it's very useful app.
587 people found this review helpful

Joshua Ogweno
Nice app, reduces my visits to the atm and purchase of credit for ussd codes. But I can't give full five star because lately I have been experiencing a challenge. When sending money to mobile, it is impossible for me to key in the authorization code and the app also doesn't auto read the codes anymore. They end up getting timed out and the app tells me to resend and it becomes a cycle. Developers team kindly check on that.
659 people found this review helpful