KCB iBank

Name: KCB iBank
Availability: InStock
Rating: 3.307692289352417 (1189 reviews)
Author: KCB BANK GROUP

KCB BANK GROUP

1.19K reviews

Everyone

500K+

Downloads

Everyone

Learn more

About this app

KCB iBank is an online banking solution that allows customers to access all their banking needs through internet including viewing account balances, statements, making payments and transfer funds to accounts within the bank, other local banks, mobile wallets as well as international bank transfers.

KCB iBank is an online banking solution from KCB Group.

Updated on

Apr 28, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.

No data shared with third parties
Learn more about how developers declare sharing
No data collected
Learn more about how developers declare collection

Ratings and reviews

1.18K reviews

Eric Mugendi

August 17, 2026

Terrible setup process when creating a new account. The app has network errors and times out, and the messages and notifications are unclear. One particular message when setting up a password says that the password needs to meet certain criteria, which the app does not display.

KCB BANK GROUP

August 18, 2026

Hello Eric, please note that your new password must: • Be a minimum of eight characters, • Contain capital letters, • Include small letters, • Have at least one numeric character, and • Include an asterisk such as (*). If you experience any difficulties setting the new password, kindly reach out via our WhatsApp number 0711087087. ^MAW

Sammy Tangus

June 25, 2026

CUMBERSOME This app is complicating mobile, transactions, starts with save or once off, needing name, number and reason for transfer. This is structured like an interrogation. It should only pick number from contacts populate the name, put amount and send. VERY INCONVENIENT. This app is more of a BUREAUCRACY.

9 people found this review helpful

KCB BANK GROUP

June 24, 2026

Hello Sammy, we regret the inconvenience. We advise that at the moment, you may create your sending list by adding them to 'my beneficiaries' when sending for the first time and you can use them from 'saved' option in the future. ^BO

Vincent Omondi

July 31, 2026

the app is working fine, the only issue I have is balance reflected is not accurate unless you open a specific account. Also where the account is, it shows two different balances.

KCB BANK GROUP

August 4, 2026

Hi Vincent, we regret to hear that you are experiencing a challenge with the App. Kindly share with us your ID number, registered phone number along with the screenshot of the problem to our whatsapp number +254711087087 to allow us to check and assist. Thank you for using our app. ^MAW