KBA-EZ Health Guide

64 reviews
Content rating
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About this app

One of the best ways to take charge of your health is to be well-informed of your healthcare plan and everything it has to offer! The KBA-EZ Health Guide app is focused to your specific benefit coverage giving you access to all of your benefit information, in one place for a customized experience.*

• Quickly view your Member ID and Group Number
• ID Card view, email, fax or request a copy
• Claims look up with easy sorting by date and claim type
• Explanation of benefits access
• Check your Deductible and Out-of-Pocket Accumulators
• Prescription price comparison access
• Alerts to save you time and money (optional)
• Dashboard with customizable page links
• Contact our friendly Customer Service
• FAQ / Benefits Knowledge Base
• Recover member portal password

*Certain features are not available with every plan.
Updated on
28 Mar 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
No data collected
Learn more about how developers declare collection

Ratings and reviews

60 reviews
A Google user
16 February 2020
DO NOT DOWNLOAD! Worthless, junk app, PLEASE READ before entering your personal info!! You enter all your personal information, finally get to the agree screen and like everyone else says there's an error. It seems like a scam. That's why the ratings are so low. Don't believe them when they say it's fixed, it's NOT. Thought my luck would be better than the other victims, but no.
9 people found this review helpful
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Key Benefit Administrators
17 February 2020
This is a legitimate app used by thousands of members with many features that are helpful to manage your health insurance. We are sorry that you are having difficulties with the app. Please email mobilesupport@keybenefit.com and our team will be happy to help resolve the issue.
Brittany Smithey
15 June 2020
I downloaded the app and registered back in January when I received all my info in the mail, as the mailed information suggested. I had to do a factory reset on my phone and redownload the app recently. I've constantly tried to re-register because it said my email was invalid whenever I clicked forgot username. Now it just tells me invalid every time I try to finish re-registering. Idk what else to do and I'm extremely frustrated with this app when its SUPPOSED to make my insurance/life easier.
4 people found this review helpful
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Stephanie Weis
1 July 2023
Prompt on phone says to download the appt to see all of your claims and benefits. But when you use the app, nothing happens. No claims are viewable. Unable to use filters, app just doesn't allow you to click on anything. Super disappointed considering this company has no weekend customer service.
1 person found this review helpful
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What's new

Provider networks added.

App support