Used to be able to login with FB, made an actual account and doesnt accept password. Remade account ordered online and during processing, the app crashes. Payment has been taken but no record of my order. Went to the store and nothing they could do. No refund, no dinner just lost money. Pathetic excuse of an app.
Works fairly well but a decent amount of the time staff are unable to find my order and they have to put it through manually. I overhead the manager of the last store I went to suggest that they ban online orders. Seems to make no difference if I pay online or cash. This needs to be integrated with stores better. Also you guys still owe me a large coleslaw.
Not only does the app freeze a lot, but when I try to place an order it says "calculating total" for a couple of minutes, then displays an error. I understand your maths sucks at KFC, but you don't even need to calculate anything.
Never had any problems with ordering when the store supports it. Ashburton, Victoria store is especially good at dealing with xpress orders. Staff need an easy system to flag products they can't serve at the time. +++ Update: can't see order number after hitting "In store" button! +++
Works perfectly everytime for me, it would be nice if the screen could rotate though. I have a bad habit of breaking the top right corner of my phone screen which means I can't get to the cart and the entire app becomes useless, but that's probably just a problem for me.
Great idea, but once you get to payment it continues to say cant process order. Took me about half hour of going back and forth trying to get it to work! When picking up the order they had not changed all the things that I had changed when ordering, werent going to give us our drinks because 'we get them when we order' which we had ordered via app and had to explain that to them. Forgot a few items and didnt realize until we got home so weren't going to go back, probably wont use app again, seems very unknown to staff...
-Various bug fixes.
-Changed app name to the KFC app.
-Menu improvements for easier ordering.
-Added: directions to store.
Only the SONIC app puts you fully in-the-know when it comes to everything SONIC.
Easy ordering with our donut menu! Pay & get local offers @ the nearest DD store