tbi bank

tbi bank

About this app

The bank is in your mobile phone. tbi bank app is the smart way to take control of your money 100% digitally.
The app is available to everyone who’s enjoying our services in Bulgaria and Greece. It gives you customized features and 24 hours chat support, and you can use it in Bulgarian, Greek or English language.
We believe that banking should be free and with us you will have a transparent, simple and fair experience. As it should be.


„TBI Bank EAD, with headquarters and address for correspondence: Sofia 1421, Lozenets district, 52-54 Dimitar Hadjikotsev Street, e-mail: [e-mail], website : www.tbibank.bg, registered in the Commercial Register at the Registry Agency at the Ministry of Justice with UIC 131134023, licensed as a Bank and respectively carrying out banking activity according to License № B 30 and Orders RD 22-1067 / 13.08.2003, № RD 22 - 1067 / 12.06.2007, RD 22 - 1560 / 20.07.2007, RD 22 - 2270 / 16.11.2009, RD 22 - 0451 / 28.02.2012 and RD 22 - 0451 / 22.10 .2012 of the BNB

Ratings and reviews

Often removes my credit limit and shows that it is 0. When I click on it says: "Error occured". It is not reliable. If at some moment I need to get the credit quickly, I won't be able to because of this error. Unreliable. Then after some time it shows, I am approved for 7000BGN, after 1 hour it show 100BGN or 1100, it changes few times a day and errors out.

It was great for a while, but they started to worsen the conditions of neon. And they did with zero notice which makes me very suspicious for the future. They still have a good offer don't get me wrong but they may continue this path since they have gotten the cash reserves they need. Update: Worse terms: removing the interest on the card and moving it to the piggy banks at different lower flat rates. More actions needed - inconvenient, less passive income if not for higher balances...

Promoting that you can pay your monthly payments for your credit through the application and keep track of the payments. After that telling you that it's mandatory to open "neon" bank account to even log into the application. Completely false advertising and trying to pressure you to use more of their products, as if you don't use enough of their services you don't matter. For 6 months I was able to reject the pop-up for "neon" and now they are saying it was always mandatory.

What's new

Welcome to tbi bank. We’ve improved a few things to make your experience even smoother and better.