Are there issues? Yes (e.g. some transfers/payments can take days to process and customer service is far, far too slow). Does it still deserve five stars as an app, as a product, and as a concept? Yes - and I would give it more if I could. Thank you Revolut. *EDIT* Although I maintain that this is simply the greatest bank account ever, considering it is entirely app-based, I think it should definitely be available to android tablets (not just phones).
App works flawlessly. Top ups are instant and so is the balance. Transactions show up in seconds. It's the best travel card I've come across, I actually use it more than my regular bank cards now. Always get an awesome exchange rate. Can't recommend it enough. Don't see why people are leaving negative reviews because of the waiting list, would you leave a bad review for a restaurant because you couldn't get a reservation?
Costumer support is practically inexistent. If something wrong you don't have a direct number this call. You have to w8 indefinitely (in my case since yesterday's afternoon) to sort a blocked account.
I love the premise; but the execution at the moment is poor. Simply trying to verify myself with identification is becoming difficult. The pictures I'm taking can't be sent through to the customer chat as, I've been told by a Revolut CSR already, the "file size is too large". I tried reducing the resolution and the chat is still too buggy to send things through. It's a shame because I have a trip coming up in a couple months and I really wanted to try out my Revolut account on the go. But if things continue to be this way, I may have to find other options.
I couldn't even register. Tried two different phones and got the same error code both times. Sounded too good to be true, and looks like it is. Will update/upgrade this my registration problem gets resolved.
Had two problems with the card and app and the customer service has been terrible! Why couldn't it be as simple as call them to solve the problem?? Instead got to wait for a live chat that feels as if it is never going to happen!! Waste of time. Will not be using the service again!!
Welcome to Revolut 4.3 - Polish Zloty and Swiss Franc have landed!
We've now added two new currencies to your home wallet, meaning you can now top up, exchange, hold, send and receive Polish Zloty and Swiss Franc in addition to UK Pounds, US Dollars and Euros!
Your Polish Zloty and Swiss Franc pockets will automatically be created once you top up, receive or exchange money using these currencies! Enjoy :)
Don't forget you can spend with your card in over 120 currencies too!
MyChoice Card is a comprehensive application exclusive to MyChoice cardholders.
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