Kogan.com Shopping

Kogan.com

About this app

Sure, online shopping is great. But online shopping 1000s of products at low prices on the Kogan.com shopping app at any time you want? That’s clickin’ awesome!

Join over half a million people on the Kogan.com shopping app, where it’s easier than ever to find awesome deals, track your order, and chat with the customer service team of Australia’s largest online-only retailer.

A 5-time winner of the ORIAS People’s Choice Award for excellence in online retail, the Kogan.com team negotiates low prices on the world’s biggest brands and best products, and then passes the savings onto you.

Plus, Kogan FIRST members get access to exclusive member deals, free delivery on 1000s of awesome products, bonus credit rewards and more. If you’re not a member, use the app to start a FREE 14-day Kogan FIRST trial with the freedom to cancel anytime.

Download the Kogan.com shopping app now for access to discounts on millions of products, including:

• TV & home theatre - smart TVs, Android TVs, wall mounts, Google TVs, soundbars & more.

• Big brands - Nike, Adidas, Apple, DJI, Samsung, Dyson & more

• Electronics - smartphones, drones, cameras & more

• Audio – surround sound, speakers, headphones & more

• Appliances – fridges, washing machines, dryers, whitegoods, & small appliances

• Heating & Cooling – heaters, air conditioners, fans, portables, dehumidifiers and purifiers

• Homewares – rugs, mirrors, furniture & more

• Apparel & footwear– Fashion, sportswear, running shoes, UGGs & more

• Office Supplies – desks, risers, chairs & more

• Kids toys & video games – gaming consoles (Nintendo Switch, PlayStation 5, Xbox Series S), ride-ons & more

• Health & Beauty – shop makeup (face & body), skincare, haircare, fragrances & more

• Sports, outdoors & lifestyle – camping gear, bikes & eBikes, kayaks & more

• Kogan Essentials – prepaid and monthly phone plans, broadband, insurance & more

• Plus heaps more!

Ratings and reviews

If you want to cancel an item before it gets delivered, it will never happen. I am waiting on returning 2 items. One week has past with no response. Please avoid Kogan at all cost. I have been waiting over a month for a fan and delivery was meant to be end of July but when I messaged them to cancel it, the item goes out for delivery what a miracle. I'll be promoting how bad they are with customer service. Answer to reply: To late sold it at a loss, as it has been a while since the incident.

1 major issue with their platform is about user privacy. If you purchase something from kogan, they bombard you with the ad emails. I tried unsubscribing and still keep getting emails. I even wrote to kogan support and they didn't help as well. Email subscription settings do not work at all. App is also not working since few days.

Fake items are listed by 3rd party sellers with no way to escalate to Kogan. The disputes process just redirects email communication to the seller. If the seller decides to screw you, then that's it. The "Customer Care" process also asks for detailed descriptions, yet limits you to only 280 characters to describe the issue. There is no contact number or direct email for Kogan Customer Care that I can find, so Kogan obviously don't actually "care" once you've bought an item in their shopping app.

What's new

Thank you for shopping on Kogan.com - Australia's #1 online platform for the most affordable and accessible consumer products!
New in this version:
- Bug fixes and performance improvements