Nagad

Bangladesh Post Office

About this app

Nagad is the digital financial service of Bangladesh Post Office. Nagad App is a dynamic and secured digital financial service app that facilitates your daily financial transaction needs like cash in, cash out, send money (P2P), mobile recharge etc.

You will get notifications on your latest Nagad activity; see your transaction history, transaction summary etc. Nagad is soon to bring very exciting and innovative services in the market to meet customer needs and demands.

• Languages: Support both Bangla and English
• Secured Financial Service app: Nagad app is a very secured app. Nagad App requires your PIN number in two phases. First for login and second for every transaction you need to provide PIN number.
• Personalization: You can add your display name and can change your display picture.
• No “send money” to wrong number: You can easily select the desired recipient from your contact list for fast and error-free money transfer.
• Scan QR Code for Cash out: Scan QR codes at Uddokta points for Cash Out
• Mobile Recharge: Recharge mobile or pay postpaid mobile bills for the mobile network operators below:
o Robi
o Airtel
o Teletalk
o Grameenphone
o Banglalink

For convenience, you can select frequently recharge amount from the screen.
• Statement: Exert greater control over your digital financial service account by accessing your detailed transaction history, and a monthly transaction summary.
• One tap balance check: checking your balance is very easy through a single tap on the screen
• Notification: Receive notifications for your latest Nagad transactions.

Ratings and reviews

It takes a lot of time to log in, besides it shows "time out" or "error" which is really frustrating. You should make you app stable. The app just keep loading for a long time and this is not a coincidence. This is happening again and again. Paying electricity bill with fees added.. it's really bad if we face "time out" problem.. for that reason the process has become so lengthy, which is not expected.

Trash customer service! I waited 10 minutes but they couldn't connect me with an agent! I tried multiple times still couldn't talk to an agent. Not to mention, I called them because of some server issue while logging in! I'm leaving this pile of garbage. I've heard many rumours about their bad service, never thought I would face it, so the rumours were true after all.

Very bad app I can't send money to anyone cause everytime,I try to send money,it shows "Transaction amount is over maximum allowed unit", no matter if it’s 1 taka or 2000 taka Both cases,the app shows that " transaction amount is over maximum allowed unit!!!" Though I've enough balance to transaction

What's new

Our continuous effort is to improve user experience and the app more rewarding.