
Malgorzata Poczekwa
Very useful application,secure and unique. it has a bit strange way of entering amounts of transfer, and the default account for transfers is the one with highest saldo, so user has to be careful not to do transfer from savings account.
Bank Handlowy w Warszawie S.A.
October 7, 2025
Thank you for your feedback :)

Robert Żegleń
Even thoug I'm long term Citibank customer and really like other services, the application is still not even trying to keep up with the competition. After comparing stability, usability and features of mobile apps and web access of other banks I'm now starting to switch to different bank. Not sure if every bank has much better app, but these few have done it significantly better: PKO BP, Credit Agricole and BNP Paribas. Each one not only has more features and services, but are more stable.
5 people found this review helpful
Bank Handlowy w Warszawie S.A.
February 13, 2022
Thank you for your opinion and sorry for the inconvenience. Please, reinstall the app, and if that doesn't help, please submit a ticket through Citibank Online - we'll check it out.