This mobile application is for accessing KRA services. Taxpayers can use it for getting KRA PIN, file TOT, file MRI, file Nil returns, Apply for TCC, check PIN, TCC and other eslips.
Updated on
Jul 16, 2025
Business
Data safety
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Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info
This app may collect these data types
Personal info and Messages
Data is encrypted in transit
You can request that data be deleted
See details
Ratings and reviews
phone_androidPhone
tablet_androidTablet
2.3
1.46K reviews
5
4
3
2
1
Cynthia Mbokomo
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February 3, 2026
I have downloaded the app. input my details as required ...and reply stated twice the account is there but my mobile number and emails are not what are registered in the system...???!!..so someone has used my kra pin and mobile no. to register..?? calling cjstomer care lines provided here , and the calls go unanswered???
1 person found this review helpful
Neville Ken
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July 1, 2025
Good app for filing returns but needs some improvements, Customer support option can be very ideal to solve user issues Or an option to change user details for example an email, I accidentally registered with the wrong email and I can't do anything because it keeps saying wrong details when I try to log in because I can't change the email Fix on that
4 people found this review helpful
Mike Kevin Muriuki
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February 15, 2023
Has numerous bugs. You can apply for a new PIN while having an old existing PIN. One cannot edit their basic details once entered. Your email and phone addresses I guess are permanent. You cannot use the same details again for the same service i.e email or phone number. The report bug button should probably lead to an internal feedback portal and not the Google play app store to dent your image even further.
76 people found this review helpful
Kenya Revenue Authority
March 19, 2024
Hi Mike, we apologize for the unpleasant experience you had with our app. We request you to upgrade the app to the latest version as we have fixed the bug. Please reach out to our customer support team at +254 20 4 999 999 or +254 711 099 999 or email us at callcentre@kra.go.ke, if you still face any issue.