
Rebecca Fournier
Can no longer use the app to log in absences.The option appears to have disappeared since the last update. That's 95% of what I use the app for and half the time when I go to the website to log in absences it just keeps bringing me back to the log in page. Extremely frustrating and I'm sure my employer isn't going to care why I couldn't log in my absence on time.
4 people found this review helpful

Justina Ledbetter
I had app access until my claim was received & approved. now I cant log into it at all. I feel apps are easier & faster than using a website. With an app...BOOM!! Youre ready to sign in and go! The app isnt as user-friendly as it could be, but I figured it out enough to give & receive documents needed. After a month of use, the error message 'try again later' pops up when I try to log in. This forces me to use their website, which has fewer options than the app. Tried everything, app wont work.
22 people found this review helpful

D
No longer able to send a message to reviewer and get a response back . If you call and get through, you can never talk to your caseworker. So you give a very specific message to the rep to relay and somehow it is lost in translation. The ability to message solved that issue but they took it away. Will never go paperless.. FYI: logout in profile and settings section. Creepy cartoon people, too! Concentrate less on the visual and more on functional.
37 people found this review helpful