MyUnum for Members

Unum Group Main

About this app

The MyUnum for Members mobile app walks you through the claim or leave process. Enjoy 24/7 access to your personalized benefits dashboard, opt to receive faster approved payments with direct deposit, and check the status of existing claims or leave submissions anytime, anywhere.

• Submit your next claim or leave request using our guided process
• See your leave balances, history of past leaves, and available leave options
• “Save-for-later” option ensures that you can finish filing at your convenience
• Direct deposit option delivers payments faster than paper check
• See all your payments online as soon as they are deposited
• Simply photograph documents and attach to your submission
• Opt for e-mail or text alerts so you stay informed about processing status
• Your personalized claims dashboard offers real-time status and updates
 

Ratings and reviews

I had app access until my claim was received & approved. now I cant log into it at all. I feel apps are easier & faster than using a website. With an app...BOOM!! Youre ready to sign in and go! The app isnt as user-friendly as it could be, but I figured it out enough to give & receive documents needed. After a month of use, the error message 'try again later' pops up when I try to log in. This forces me to use their website, which has fewer options than the app. Tried everything, app wont work.

Please bring back touch ID so you can log in with your fingerprint. Not sure why you eliminated it but every banking, financial, health, utilities, or any other app on this planet that requires a log in has a touch ID. Also, uploaded documents do appear right away like they used to, under FROM YOU. There's no confirmation that it was sent correctly and you end submitting something multiple times because you think it wasn't sent.

Recent update, as of Sep,2024, broke the app and has made it inaccessible. When logging in, it displays technical issues message and doesn't work at all. Anyone have issues, I recommend you use the website as of now. You can submit absences on the website by viewing temp. leave time or call them as soon as they open to report it.

What’s new

In this release, you'll find the following new features:
-Dental & Vision Claims
-Dental & Vision Claim Details
-Dental & Vision Coverage Details & Accumulators
-Dental & Vision Forms
-Find a Dentist & Find an Eye Doctor

You'll also find minor updates and bug fixes throughout the app