Christian
Removed the best feature, activating the pump with your phone, with an update that is just an objective downgrade. Looks like it was a designed by an amateur, loads much slower, poor UI. Unfortunate, I guess the buyout is already showing it's effects. Time to switch to a different gas station.
8 people found this review helpful
We appreciate your feedback and understand the disappointment with the feature removal. We apologize for the inconvenience. We value your loyalty and thank you for your continued support. If you have any more concerns, please reach out to our customer service team at 1(800)789-4455.
Jacob Dahl
I hate the new version. They took the best functionality away with the latest downgrade. The fact that you could sit in your car and activate the pump during inclement weather was about the only reason to have the app. Half the card readers on the pumps get water/ice in them and then don't work, so being able to activate and pay in the app was great! Maverick, figure it out and put it back.
116 people found this review helpful
While we've made the difficult decision not to bring back Fuel Pay, we're continually improving our app to offer new and exciting features that we believe you'll enjoy. We value your loyalty and hope you'll give these new features a try. Please call our customer service team at 1(800)789-4455 if you have more concerns.
RebelGem626
I love how the app was before the most recent update. I enjoyed being able to pull up to the gas station and use the fuel ahead feature. It was extremely useful in the fact I could preset the amount of gas to put in so I didn't risk going over, and it saved my card info so didn't have to swipe my card each time. Now with the update you can't even do that. Now I have to fuel up the old fashioned way again and have to have my wallet out just so I can fuel up.
31 people found this review helpful
We appreciate your feedback and apologize for the inconvenience you've experienced with the latest update. We value your input and aim to provide you with a better experience in future updates. Thank you for your patience and understanding. Please call our customer service team at 1(800)789-4455 if you have more concerns.