I really want to give this app 5 stars, but I'm giving it 4 only because you can't log into it unless you're standing in the laundromat. It would be nice to check washer availability without having to drive up here to see how busy it is. The app is also super user-friendly and very well designed. I like that I don't have to carry around a bunch of quarters, I can sit in my car and know when my laundry will be finished, and the loyalty program is a plus!
Great app overall. I wish it was easier to add extra washes and rinses after scanning the qr code on the washer. I've made that mistake a few times even after vowing that I will pay better attention. If I don't catch it early enough, then it's too late. Please make it easier to change the wash before pressing the start button. The laundromat will make more money and your customers, laundromat owners, will be happier. Thank you.
October 2, 2023
Thank you for your review. You can change cycle options on the machine until you press start. If you owe more money, you can make an additional payment within the app, the price difference will register in the app. If you press start to quickly, try pressing and holding the knob for options. (This feature is not available at all stores.)
Not pleased with app. I signed up, added $, machine would not accept $ because app froze up on my phone. Deleted account. Tried to do new account, but it wouldn't accept my email, stating it's already in use, and I was charged with the $ it set up. DON'T WASTE YOUR TIME WITH THIS APP
1 person found this review helpful