![](https://play-lh.googleusercontent.com/a/ACg8ocKZZrhVTZG3ipN2i-fLIzWb31cLLFEVeF7FzqxUD10lGtKbWYXX=s32-mo)
Skye Wilson
The app won't let me log in. It keeps giving me an error message that the password is incorrect. It's not because I literally copy and pasted it from my password manager and the same copy and paste allowed me to log on to the website version. When I try to reset the password via app they never send the email. They don't allow you to contact support via the site, only the app, and since the app isn't working I can't report that my service was never completed, though I was charged. RIP OFF!
14 people found this review helpful
Oh no! We sincerely apologize for the troubles you've had with the app. We'd be happy to take a look into this for you. We will be reaching out to you soon, Skye. Thanks!
![](https://play-lh.googleusercontent.com/a-/ALV-UjUrX6pjr0n7xcfi0rLOTHUW-da4K3X_ETI-CqJQsFuEXID1liXq=s32)
Mantis Girl
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The app won't let me log in. It keeps giving me an error message that the password is incorrect. It's not because it auto filled. When I try to reset the password via app the same thing happens. It let's you reset it but then when you go to do it it says you have to reset your password or it just circles back to the enter user name. It allow you to contact support ia the site, only the app, and since the app isn't working I can't report that my service was never completed, though was charged.
Hi Mantis Girl, sorry to hear about the app issues. Please update to the latest version, restart your device, and clear the cache. If the problem persists, email us at hello@lawnstarter.com with "LSREVIEWS-GPlay/MG" as the subject and provide detailed information. We’ll investigate your case. Thanks!
![](https://play-lh.googleusercontent.com/a-/ALV-UjWo4F-2NRY7f7fPqVAqVNI7--kDfCJDjPKTttbdCw0gH5esF88=s32)
Kim Zachary
Best decision I've made. It's easy to just click & schedule service for my yard. No hassle. Love it. I can talk to my landscaper via the inbox in the app once they pick up the job. Usually, it's a quick response once you let the service know what you want. The price is pretty reasonable. It's literally an order service of anything for your yard. Plus, if you're not home, they send you pics once the job is done. At least the one I'm currently using did. You can request new companies on spot too
42 people found this review helpful
LawnStarter
April 22, 2024
Hi Kim, thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5-Star, as we strive to provide just that for all our customers. We appreciate you allowing us to serve you.