
James Dudeck
Okay app, okay service. However according to the policy, you are entitled to a pro-rated refund on a subscription cancelation. I canceled the day after being charged my final month and they set it up for "review" that conveniently lasted the rest of the "subscription period". I spent almost $100 and only used one service, one time. Thats not how you should treat a customer that youre advertising so hard to for a new subscription.
75 people found this review helpful

Ryan Hayes
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I've used the app before in past years and it worked great, but I've been trying to download it again for a couple weeks and it only freezes with a spinning loading icon and never did anything. I have to force stop the app every time to get out as I can't do anything else. Very disappointing. UPDATE: App downloaded and opened successfully today, after multiple tries over the past couple weeks. I did not make any changes/ updates on my phone, but today it worked. Glad it's fixed.
119 people found this review helpful
LegalShield Corporation
April 11, 2022
Thanks for bringing this to our attention. Please ensure that the OS on your device & your LegalShield App is updated to the latest version. For further assistance, please contact Member Services at (800)-654-7757 or via chat at www.legalshield.com between 7-7 CST Monday-Friday, and a member of our team will be happy to help.

M Qr
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Needs to provide all information and reasonably let you make requests regarding reopening of cases/file complaints, ect. Dont close cases unreasonably. Ive had the same case closed 3 times after repeatedly submitting repeated information and can verify. Had a mishap. It got fixed asap. App works great so far. The only downside is not being able to re-open/resubmit requests/documents via this app and / or without calling in to customer support. Overall, It's more convenient.
8 people found this review helpful
LegalShield Corporation
March 2, 2023
Thank you for the feedback. We are glad to hear you are enjoying our app. Thank you for choosing LegalShield. We value your membership.