foodpanda rider

Delivery Hero SE

About this app

There is always a hungry customer to deliver to. Foodpanda riders deliver smiles to millions of customers, every day. It's easy: sign up, get the equipment and get riding on the road.

Deliver a lot, earn a lot: the more orders are delivered, the more money you will earn
Flexible hours: Book shifts whenever you want to deliver and enjoy your time off doing what you love
Transparency: Transparent earnings and payments with access to various additional incentives
Perks: High-quality equipment, tips, and many more benefits for the panda community
Safety: Contactless delivery and insurance deals to ensure safe delivery*

*not all products are available in all markets

Ratings and reviews

Useless customer service. I paid 1,440 pesos and it didn't relfect on the app. Both BPI and Dragonpay have confimed that the transaction was successful. However, all the customer service agents I have submitted the ticket to told me that they will escalate the problem. I have submitted several tkckets regarding this and no one pays attention to this issue. So until now, my money hasn't been refunded. What's the point of having a rider support if they don't actually resolve the issues?

The delivery fee is so low. It's not worth it, just apply to grab. Grab's delivery fee is more acceptable for your gas, vehicle and time than this app. Grab's delivery fee is atleast 30% higher than this app. All foodpanda riders are complaining because of the foodpanda delivery fee, but they're sucking it up because Grab is not accepting applicants or they have no choice. Foodpanda app is ripping their riders off because of their delivery fee. It's just unacceptable.

I have to uninstall/install the app every day because loses its function after just one day. If I don't do it, the app will always ask for my email and password even if I already logged in. I can't even view my wallet and payment, it get stuck on loading.