Skylar Scroggins
They merc'd the old app without so much as an email. Even the old app doesn't twll you it's no longer supported. It just tells you to try again. You send emails more than once a week and one of them couldn't mention the app was no longer supported? Now we have this new one that's terrible and functions less than the website?? Asinine.
3 people found this review helpful
Lush Fresh Handmade Cosmetics
April 11, 2024
We're sorry to hear that you are not enjoing the all. We value all feedback so I will pass this over to our app team.
Ada Conner-Coash
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No way to login and have items form my wishlist. No option to order for store pickup. Really dislike this "upgrade". Previous app was superior compared to this one. Update: App just keeps getting worse... Cart shows an item count of 5 items, only 3 are visible and cart total doesn't equal the items in it. Click on checkout and now it says there are 4 items and price never changes. I guess I will wait for my next trip when I can visit a store in person. Also can't buy online/pick up in store.
8 people found this review helpful
Lush Fresh Handmade Cosmetics
September 5, 2023
Hi there, thank you for the feedback. User Accounts are coming to the North American region very soon. I will pass this feedback on to our App team.
Sarah Mckenna
This app is unshoppable. I will have to use the website to shop now. The shopping experience is so convoluted that it's overwhelming. It seems like the purpose of the app is to be more focused on experiences. If so, that's really cool, but disappointing to lose a really great shopping tool that the previous app was. From what I've explored, the experience portion looks cool and innovative. Not sure why you couldn't have created a different experience app or section on the previous app.
15 people found this review helpful
Lush Fresh Handmade Cosmetics
October 9, 2023
Thank you for taking the time to review our app. I will pass your feedback over to our app team who are always looking at ways to improve the experience.