My SmartBike

MAHLE Smartbike Systems SLU

About this app

New App My SmartBike, by MAHLE, provides you an enhanced e-bike riding experience by using your smartphone as the interface to your bicycle. Our application is designed to help tune, customize e-bike performance and enjoy your trips. Connect with your e-bike and adjust your preferences, customize motor maps to adapt the MAHLE SmartBike System to your personal necessities, remaining batteries, record your activities, have access to statistics, see bike location and more.

If you need detailed information and a dynamic experience, our web app (www.my-smartbike.com) enables you to analyze the routes in detail and graphically comparing data as elevation, health-related data and exclusive metrics from e-bikes, the tour on maps and share it through third platforms.

Always linked.
Connect quickly with a new e-bike or a previously connected e-bike card.

Tune your ride.
Configure motor maps of your e-bike, for each assistance level, to always get you the right level of power from your motor.

Be fun and start an activity.
Are you ready? Start an activity and you will see all the information you need like instant speed, level of assistance, remaining battery, time and distance…and more. Once finished, view extended information about your recorded activities directly on the App or through a web browser.

See even more on the Web.
On the web, you will analyze your trip with a lot of information and amazing dashboards.

Know your Range Extender.
The new range extender screen now shows the battery status, battery consumption, range, and assistance information.

Get Monthly perspective on your rides.
Add and see all your rides in a calendar view.

Find your bike.
With the new functionality you can find the location where your electric bicycle was last seen.

Follow your heart.
You can now pair a heart rate band and activate the special assistance mode, where system assistance adapts automatically depending on your heart rate.

Share your ride.
Upload automatically your ride to Strava.

Keep your privacy.
Protect your app with biometric authentication such as Face ID or fingerprint detection and also define your private areas (home, garage, office) to protect last mile information if you make your activity public.

Ride in dark mode with ease.
New app will automatically switch to dark mode to match your phones presets.

Help Center
A library of videos to help you out with the MAHLE SmartBike App. View step by step instructions for most important App features.

Compatibility
Your e-bike must be compatible with the MAHLE SmartBike Bluetooth® platform.

* Continued use of GPS in the background can decrease battery life.

Ratings and reviews

Two big issues. 1 Data display is not always accurate while riding. After recording ends it seems to true up but disconcerting while riding. 2 no way to edit. so my phone died at the end of the ride. I drove home and charged up 2 hours later. it added the mileage and time to home. But I can't edit it to correct. this could affect total mileage recorded for the bike. glad it wasn't a 400 mile trip home! Plus at least twice, rides were finished and saved and then disappeared totally.

Used to work, but since last update, I've noticed the bike no longer cycles through speed settings when changing speeds on the app. Only changes colours now when the battery goes below 50%. App connects fine but just wont cycle through speed colours just flashes green when I change the speeds. Edit: I reset the bike, by holding down power button for 30 seconds. All is working now. Edit 2: Sad to report it failed again. original issue still persists. I contacted customer support.

The app constantly fails to connect to the bike. Additionally, any rides tracked use the wrong time zone. I've contacted support and was told the time zone issue was known but there was no information about a fix. Quite disappointing. It means that the ride data can't sync with heart rate data from another device.