My SmartBike

MAHLE Smartbike Systems SLU

About this app

New App My SmartBike, by MAHLE, provides you an enhanced e-bike riding experience by using your smartphone as the interface to your bicycle. Our application is designed to help tune, customize e-bike performance and enjoy your trips. Connect with your e-bike and adjust your preferences, customize motor maps to adapt the MAHLE SmartBike System to your personal necessities, remaining batteries, record your activities, have access to statistics, see bike location and more.

If you need detailed information and a dynamic experience, our web app (www.my-smartbike.com) enables you to analyze the routes in detail and graphically comparing data as elevation, health-related data and exclusive metrics from e-bikes, the tour on maps and share it through third platforms.

Always linked.
Connect quickly with a new e-bike or a previously connected e-bike card.

Tune your ride.
Configure motor maps of your e-bike, for each assistance level, to always get you the right level of power from your motor.

Be fun and start an activity.
Are you ready? Start an activity and you will see all the information you need like instant speed, level of assistance, remaining battery, time and distance…and more. Once finished, view extended information about your recorded activities directly on the App or through a web browser.

See even more on the Web.
On the web, you will analyze your trip with a lot of information and amazing dashboards.

Know your Range Extender.
The new range extender screen now shows the battery status, battery consumption, range, and assistance information.

Get Monthly perspective on your rides.
Add and see all your rides in a calendar view.

Find your bike.
With the new functionality you can find the location where your electric bicycle was last seen.

Follow your heart.
You can now pair a heart rate band and activate the special assistance mode, where system assistance adapts automatically depending on your heart rate.

Share your ride.
Upload automatically your ride to Strava.

Keep your privacy.
Protect your app with biometric authentication such as Face ID or fingerprint detection and also define your private areas (home, garage, office) to protect last mile information if you make your activity public.

Ride in dark mode with ease.
New app will automatically switch to dark mode to match your phones presets.

Help Center
A library of videos to help you out with the MAHLE SmartBike App. View step by step instructions for most important App features.

Compatibility
Your e-bike must be compatible with the MAHLE SmartBike Bluetooth® platform.

* Continued use of GPS in the background can decrease battery life.

Ratings and reviews

Two big issues. 1 Data display is not always accurate while riding. After recording ends it seems to true up but disconcerting while riding. 2 no way to edit. so my phone died at the end of the ride. I drove home and charged up 2 hours later. it added the mileage and time to home. But I can't edit it to correct. this could affect total mileage recorded for the bike. glad it wasn't a 400 mile trip home! Plus at least twice, rides were finished and saved and then disappeared totally.

Connection difficult initially, but thereafter it works well. (usually needs Bluetooth reset). july 2026. no improvement in connecting, sometimes have to delete the app and reinstall, really tedious if I'm waiting to ride. I don't know if I have the updated app, there's no indication. when it works it's great, when it needs all this fiddling it's a nuisance. downgraded to 3 stars. 👎

App is useless. Since the newer update version I can no longer access motor maps or sync to Strava. I have to relink my heart rate sensor every ride and the Auto HR mode doesn't always work, most of the time trying to active it will just say an unexpected error has occurred. At this point an error is what I always expect from the app. attempted to email support a week ago but no response.

What’s new

Change log (minor bug fixes and improvements):
• Fixed an issue in the login process