TENCU

TENCU

About this app

TENCU is a full-service financial institution committed to providing our members with the tools and knowledge necessary for personal financial growth and a sound financial future.

With the TENCU Mobile Banking App, you can securely access your accounts at anytime.

*Transfer to and from other financial institutions & between your own TENCU accounts.
*Manage your cards and also lock and unlock them if you see the need.
*Pay a friend from your phone.
*Remotely Deposit checks.
*Set merchant and transaction limits on your debit cards.
*View and manage your accounts on your time.
*Set account alerts and receive email and text messages if enabled.
*Contact us with secure messaging.
*Among other features.

Ratings and reviews

I had the same issue as Dan K until I figured out I had to log in to my Google account first, then I could log in to my TTCU account. Fortunately, you only have to do that once. Then, it took some time for my wife and I to figue out how to transfer funds to each other's accounts. It was that little detail of adding a "0" at the end of our account numbers instead of using the letter. And then there is this business of having to use two different user names and passwords: one for the initial log in and one to check your credit card. Bottom line is that the learning curve for this new system requires way too much time. Something that was supposed to make our banking experience easier, ultimately made it much more difficult.

This app is somewhat difficult to use. I am using a Samsung z fold to access it so that maybe some of the problem. The app can't resize moving between screens. Even on the normal sized outter screen this app does not look right. When inputting my pw if I make a mistake typing I cannot backspace to correct the error. When inputting numbers I cannot use the long press on the standard keyboard. I have to use the dedicated numbers on the keyboard.

You need to revert this app back to the way it was, or I'm switching banks. It is absolutely inexcusable for a banking app to perform this poorly. Basically will not work on mobile data and no, it's not my signal. It's this unoptomized mess of an app. If it does work on data, takes a good 5 minutes to load. All kinds of in app errors. In fact, if I can, I'm reporting this app to google as a non-working app. See my edit history for even more problems that I don't have room to list here. Absurd!

What’s new

Performance improvements and bug fixes