Maple — Online Doctors 24/7

Maple Corporation

About this app

Healthcare should fit into your life. Not the other way around. That’s why millions of Canadians count on Maple when they need care.

We make healthcare for real life: with access 24/7.

Connect with Canadian-licensed doctors and nurses right from your phone or computer, whenever or wherever you need them.

With Maple, you can get:

• 24/7 expert virtual care. Sign in, share what’s going on, and connect with a doctor or nurse practitioner in minutes if virtual care is appropriate for your health concern.

• Convenient prescription delivery. If a healthcare provider decides medication is right for you, you can have your prescription sent to a local pharmacy for easy pickup, or have it delivered to your door at no extra cost.

• Specialist care, no referral necessary. Reach a range of specialists in days, not months. Connect with a mental health therapist, dermatologist, paediatric nurse practitioner, and more.

• Family-friendly. Care for you and your eligible dependents all in one place.

• Care across Canada. Wherever you go in Canada, you can connect with our network of providers 24/7 for medical diagnoses, prescriptions, and more.

• Bilingual services. Access care in English or French.

• Secure and private. Your health data is protected with the highest security standards. For more information, you can find our complete Privacy Policy at getmaple.ca/privacy/.

Join millions of Canadians who signed up for Maple.

And with over 1.7 million 5-star in-app reviews, you know it’s care that works.

Are you ready to take control of your health?
Download the app and register to start your first visit.

DISCLAIMER
Maple cannot be used for emergency healthcare. If you believe that you are dealing with an emergency, please call 911 immediately or attend your nearest emergency room.
Not all requests are suitable for online care. See here for common ineligible requests: https://helpdesk.getmaple.ca/en/articles/830043-common-ineligible-consultation-requests.
For more information on how to get started with Maple, visit our patient help desk: https://helpdesk.getmaple.ca/en/articles/6769703-best-practices-for-submitting-a-consultation-request#
Doctors on Maple are able to support patients who are in Canada during their consultation or Canadian residents who are temporarily outside Canada.

Ratings and reviews

Completely unhelpful. I did reach out to customer support and they did nothing. Doctors seem to care more about rushing through a consult rather than properly diagnosing. Often seems they are guessing because their diagnoses are often contradictory and their reasoning does not add up. I wouldn't recommend unless you just need a prescription refill, in which case it's very overpriced.

Solid app, and the dev cycle’s clearly active. The early UX had some friction—kept prompting for the same data (meds, allergies, etc.), which felt a bit redundant. But credit where it’s due: the team patched those quirks fast. Now it’s pretty seamless. Lowers the overhead on managing meds and lab work by a solid margin.

So, the service itself works well. I can get prescriptions, meet with providers, and receive the care I need conveniently and quickly. However, the providers are hit and miss. In fact, there's one general practitioner who keeps canceling my 30 mins or less before scheduled appointments. I am sure it's because I divulged I am transgender when I was seeking care. I did not have that problem prior.

What’s new

We are always making changes and improvements to Maple to improve your experience. Keep your automatic updates turned on to ensure you don't miss a thing.

We want to hear from you! Send your thoughts, questions, and suggestions to [e-mail]