Maple – Online Doctors 24/7

4.0
8.51K reviews
500K+
Downloads
Content rating
Everyone
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About this app

See a doctor or healthcare specialist online quickly with Maple, Canada’s top-rated virtual care app with over 750,000 five-star reviews. Chat with your provider via secure text messaging, audio, or video for a diagnosis, prescriptions, sick note, medical advice, lab test requisitions, and more. It’s easy.

Skip the waiting room and save hours in travel time – join millions of Canadians connected to Maple and get on-demand healthcare that revolves around your needs and schedule. 91% of medical issues are fully resolved after one visit.

HOW DOES MAPLE WORK?

Download the app and request a consultation from a Canadian-licensed doctor online at the tap of a button. No matter where you’re located in Canada, Maple connects you to a provider in minutes, 24/7. Get prescriptions or a refill delivered for free to your home or pick them up at your local pharmacy.

You can also use Maple to book video consultations or appointments with healthcare specialists, including dermatologists, mental health therapists, endocrinologists, sleep therapists, naturopathic doctors, allergists, and many more depending on your province. Maple is a one-stop solution for all your health needs.

Fees apply for services that aren’t covered by provincial governments, though can be reimbursed if you have health insurance from an insurer.

WHAT ARE MAPLE’S CORE FEATURES?

• Skip the wait – See doctors and health providers online on demand or by appointment
• Care on demand – Get a diagnosis, lab test requisitions, sick notes, and more
• Prescription delivery – Get a prescriptions delivered for free or pick it up at a local pharmacy
• Secure medical record-keeping – Complete health records you control
• 15+ specialities – See a dermatologist, mental health therapist, endocrinologist, naturopath, and more
• Family features – Add dependents to your account and get care for family members
• Largest network – Canada’s largest network of Canadian-licensed doctors
• Bilingual services – Get care from a provider in English or French
• Award-winning – a Globe & Mail Top Growing Canadian Company, Deloitte Tech Fast 50 winner, LinkedIn Top Startup, and more

WHAT KIND OF ISSUES CAN DOCTORS ON MAPLE TREAT?

Doctors on Maple can support you and your family members with a wide range of medical issues and health symptoms, including:

• Cough/cold/flu
• Urinary tract infections
• Sexual health – e.g. STD advice/treatment
• Erectile dysfunction
• Prescription renewals
• Eye infections/strep throat/sinus infections
• Stomach flu
• Mental health – depression/anxiety
• Birth control prescriptions
• Sick notes for work
• And much more

WHO ARE THE DOCTORS ON MAPLE?

All doctors on our platform are hand-selected, qualified providers licensed to practice in Canada. Doctors on Maple practice family or emergency medicine in Canada and are the same health professionals you might see at a family doctor’s office or hospital.

Each helpful physician is passionate about delivering outstanding healthcare, answering questions during consultations and appointments, and serving Canadians in new and innovative ways so that you and your family members can get the care you need, faster.

IS MAPLE PRIVATE AND SECURE?

Your safety and security are our top priorities. We protect your health data through robust encryption, frequent testing, account security features, and other policies and processes that meet the industry’s highest standards. Only you and your doctor have access to your Maple consultations records.

For more information about consultations and data, you can find our complete Privacy Policy online at getmaple.ca/privacy/

FOLLOW MAPLE ONLINE FOR HEALTH TIPS AND MORE

https://www.instagram.com/getmaple/
https://www.facebook.com/getmaple/
https://twitter.com/getmaple
Updated on
Mar 14, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info and 6 others
This app may collect these data types
Personal info, Health and fitness and 5 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.0
8.34K reviews
Catherine Conrad
April 8, 2024
This app is terrible and absolute garbage. After spending a long time going through the many prompts and trying to describe what is going on, I was made to wait for three hours. I had to check my phone every few minutes to see if I had received a notification. Then after the three hours, my request was canceled because the system was too busy. This was my first time trying to use this app, and it will probably be my last. I don't have time to wait around all day by my phone while I'm at work.
Did you find this helpful?
Maple Corporation
April 9, 2024
Hi Catherine, thanks for taking the time to share your feedback with us! We are actively working on adding more providers to the platform in order to improve wait times. If you would like to share any additional feedback with the team please reach out to getmaple.ca/contact-us/ Sending healthy wishes your way!
Rebecca Macdonald
March 27, 2024
I love this app. Super easy interface. They are always quick to proceed with your consultation. It makes it very easy for people to get Healthcare when needed in today's crazy world. 5 stars. I have used this app several times.
Did you find this helpful?
Maple Corporation
March 27, 2024
Thanks so much for your support Rebecca! Sending healthy wishes your way.
Sheelagh Domville
February 29, 2024
usually awesome but currently bugged & needs a patch. keep saying "email field required" when its clearly filled in. wasn't sure how to report this without signing into the app, which i can't do. so i guess it could use a "report bug" option on the log in screen. other than those 2 things, our only complaint is the occasional lack of options for how appointments are carried out (phone, video, text) which i assume is mostly caused because of your understandably still growing doctor pool.
3 people found this review helpful
Did you find this helpful?
Maple Corporation
February 29, 2024
Hi Sheelagh, let us look into this for you. Please send a message to our support team at getmaple.ca/contact-us. We’re here to help!

What's new

We are always making changes and improvements to Maple to improve your experience. Keep your automatic updates turned on to ensure you don't miss a thing.

We want to hear from you! Send your thoughts, questions, and suggestions to feedback@getmaple.ca