Field Sales Service - MAPOG

Engineer Philosophy

About this app

Field Sales Service by MAPOG is a complete field service management (FSM) and CRM app for teams that sell, install and maintain equipment on site — such as CCTV, security and pest-control businesses.

Run your entire field operation from one app: capture leads, move deals through your sales pipeline, dispatch field tasks, complete site surveys and installations, and manage annual maintenance contracts — online or offline.

KEY FEATURES

Leads & Deals
• Capture leads with location, sites and contact details
• Configurable sales pipeline with drag-and-drop stages
• Log calls, visits, notes and follow-ups against every lead

Site Surveys & Quotations
• Guided on-site survey workflow
• Build a bill of quantities and generate quotations automatically
• Share quotes as PDF and collect customer approval with a signature

Field Tasks & Installations
• Assign installation, service and maintenance tasks to technicians
• Step-by-step install checklists with photo, serial-scan and geo-tag capture
• Diagnose service issues and close out jobs with proof and sign-off

Teams, Territories & Assignment
• Organise field teams by role and territory
• Auto-assign work by area, nearest user or round-robin
• Track attendance, shifts and daily activity

Live Location & Routing
• GPS check-in verifies technicians are at the correct site
• Optional live location and route tracking for field staff
• Daily route view for planning site visits

AMC, Invoices & Assets
• Manage annual maintenance contracts and scheduled visits
• Track installed assets per site with status and history
• Review invoices and deliver them to customers

Works Offline
• Offline-first design keeps working without a signal
• Data syncs automatically when you reconnect

What’s new

Filed sales service - MAPOG Updates.